Professional development courses: 30% alumni discount

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To welcome our alumni to our brand new, state of the art Bristol Business School building, we’re offering a 30% alumni discount on selected courses until 8 September 2017, in the following areas:

  • Leadership and Management
  • Projects, Finance, Marketing
  • Coaching and Mentoring
  • Digital Marketing

Leadership and Management

Advancing your career or new to management? Achieve your ambitions with our range of professionally recognised qualifications and courses.

Leadership and Management (ILM Level 7)

Middle Manager Training (ILM Level 5)

First Line Manager Training (ILM Level 3)

Projects, Finance, Marketing

Want to increase your skills, knowledge and confidence at managing projects, financial decisions and marketing? Our courses are designed for the needs of the current day professional.

Managing Projects (2 days)

Finance for Non Finance Managers (1 day)

Marketing Communications (1 day)

Social Marketing (1 day)

Coaching and Mentoring

Our new coaching and mentoring courses this autumn include supervisor training and one-day top up workshops for existing coaches, alongside our full coaching and mentoring training suite for every level from beginner to ILM Level 5 and 7.

Coaching Supervision (ILM Level 7)

“The course gave me an understanding of who I am as a coaching supervisor and as a coach, the opportunity to work with a broad range of coaches working in very different contexts and with very different supervision requirements” Emir, Coaching Supervision

New One-Day Top Up Workshops:
Creative methods within Coaching and Mentoring

Psychometrics in Coaching

Introduction to Mindfulness and ACT in Coaching

Coaching, Mentoring and Well-being at Work

Coaching and Mentoring (ILM Level 5)

Coaching and Mentoring (ILM Level 7)  

Digital Marketing

Want to develop your digital engagement expertise? Learning the latest in mobile, social media, email, PPC and SEO marketing from industry experts. For marketing professionals, beginners, and anyone wanting to improve digital engagement.

Professional Certification in Digital Marketing 

“The course has provided me with knowledge and skills that can be applied to my job immediately. Every week I learnt something that had real life application. We were given plenty of opportunities within each session to put theory into practise – and to talk things through with the course leader and other professionals.” Katy, Digital Marketing

See here for our full range of business professional development courses. Please note: These include selected courses with our 30% alumni welcome discount until 8 September 2017, and courses with our standard 15% alumni discount.

For more information please contact the Professional Development Team in the Bristol Business Engagement Centre:

fbl.cpd@uwe.ac.uk

Svetlana Cicmil received the Lifetime Achievement Award for Research

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At UWE Bristol there is a significant amount of research that is carried out by both students and academics. Academic research involves many activities besides the research which requires a dedicated, enthusiastic individual. It enables individuals to enhance their studies alongside engaging in critical aspects of a particular subject.

On June 14, Svetlana Cicmil, Director of Doctoral Research in the Bristol Business School and Bristol Law School, gave the acceptance speech in Boston, having received the Project Management Institute (PMI) 2017 Lifetime Research Achievement Award. This was for the impact and contribution of her research and leadership of the Making Projects Critical (MPC) scholarly movements have made on the concepts, knowledge and practice of project management. Svetlana has been influential and been a part of UWE Bristol for three decades working on project-based environments initially; then as a practicing civil engineer and later as an academic. Her sustained published body of academic research, including monographs, book chapters and peer reviewed papers over the past decade have made significant movement in Making Projects Critical.

During Svetlana acceptance speech, she reiterated the uniqueness of this award as a collective achievement of all the academics, PhD researchers and practitioners from across the world who have enrolled on Making Projects Critical and contributed to the workshops over the past 15 years. It has produced extensive compilations of the published work and educational activity.

She said:

‘I am very proud of this award. It tops up a number of other national and international recognitions of the research my team and I have done to highlight new theoretical avenues and understandings of project-based organising, project management practice and projectified society.’

UWE Bristol would like to congratulate Svetlana Cicmil on receiving this award. She is a great asset to the Business and Law Faculty and we are pleased to see her get recognition for her outstanding achievements.

Laying the foundations for a solid client-agency relationship by setting the ground rules early

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Blog post originally posted on Small Business Charter article.

In an increasingly competitive world in which marketing agencies are prolific, how best should they retain clients, and how can a relationship between client and agency be set up in the first place to ensure longevity? Two academics at the University of the West of England (UWE Bristol) are researching this relationship with a view to advising both parties how to lay solid foundations from the start.

For the last four years, Professor Tim Hughes and Dr Mario Vafeas have endeavoured to find out what makes a successful and long-lasting relationship between agencies (creative and digital), and their clients (usually marketers).

Beginning in 2013, their research project initially involved interviewing 25 people on both sides of existing business relationships, to ascertain what their common issues were. Since then, the researchers have also used a combination of one-to-one interviews, focus groups, workshops and survey questionnaires to gather more data from clients and agency account managers.

The results reveal some of the typical challenges both sides face. “You tend to find that agencies have common complaints about their clients, and vice versa,” says Vafeas. “However things are not getting better and in fact are getting worse,” he adds.

The first challenge that has emerged from the research is the power imbalance between both sides. The client controls the purse strings and, because the agency is trying to hold on to the account, their creatives may not always tell them what needs to be said through fear of negatively affecting the relationship.

To counter this imbalance, one of the first things for agencies to think about is whether they are compatible with the company commissioning them, explains Vafeas. “Working with clients where there is a good fit helps the subsequent relationship,” he says.

Establishing a modus operandi on how the two will interact from the beginning is also extremely important. “Explaining to the client at the outset that they don’t intend to impose their way of working on them, but instead want them to get the best possible work out of the agency is key,” says Vafeas. “That investment needs to be made upfront,” he adds, suggesting this is more important than a detailed contract, which can sometimes be off-putting for both parties.

Says Hughes: “A lot of it is about agencies understanding what clients want, and clients understanding what they need to do to get the best out of agencies.” He adds: “This is very much a co-creative process.”

It is also vital that agencies fully understand the clients’ business and that they do not tell them what they already know, say the researchers. “Making sure the creative output is exceptional is key, as many clients can get work done in-house, so if they go to an agency they want something that stands out,” says Vafeas.

Hughes and Vafeas have also observed that there is sometimes a disconnect in the way the two parties want to communicate. They have noticed that agency staff are invariably aged under 30 while brand managers are often in their 50s. The former tend to prefer email, according to the academics, while the latter prefer direct contact. “In the past, a face-to-face interaction was fundamental to building a relationship, but we are now finding this doesn’t happen so much anymore,” says Vafeas. Despite occasional geographical constraints, agencies might therefore consider a more personal approach, he suggests, in order to nurture a stronger relationship.

With a view to sharing their findings and helping practitioners, Vafeas and Hughes work with business networks such as Bristol Media and the Chartered Institute of Marketing, hosting workshops to share results and asking participants to talk about implications for their businesses. They also host seminars, including with the Design Business Association in London. They also organise workshops with individual agencies.

Finally, their findings have also led the academics to incorporate sessions on how to optimise business relationships into the University’s Business and Management degree, as they see this as a vital skill for graduates.

Written by Jeremy Allen, Writer and Content Developer, UWE Bristol Business School

Entrepreneur Luke Johnson to be awarded Honorary Degree

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Luke Johnson is to be awarded the Honorary Degree of Doctor of Business Administration (HON DBA) by the University of the West of England (UWE Bristol) in recognition of his service to entrepreneurship.

Luke Johnson is a leading figure in private equity and the restaurant industry and the pioneer behind several instantly recognisable high-street brands.

An Oxford medical graduate, he began his career as a media analyst at Grieveson Grant, before being appointed as Chairman of PizzaExpress PLC in 1993. The business grew from 12 to over 150 restaurants during his tenure.

In 1999, he started Signature Restaurants, which owned The Ivy, Le Caprice and the Belgo chain, before establishing the Strada restaurant concept. The total proceeds from these two disposals were in excess of £90 million.

Luke is the Chairman of Risk Capital Partners, a private equity firm he co-founded in 2001, as well as Chairman and part owner of Gail’s bakeries, Neilson Active Holidays and Patisserie Holdings PLC.

He also serves on the board of Brompton Bicycles and is chairman of the Gaucho restaurant business. He also chairs Brighton Pier Group PLC. He was appointed Chairman of StartUp Britain in 2012 and, a year later, he created a think tank called The Centre for Entrepreneurs.

During his time as the Chairman of Channel 4 Television (2004 – 2010) the organisation enjoyed record ratings and revenues. He has also previously served as Chairman of the Royal Society of Arts and as a Governor of the University of the Arts. As well as being the Chairman of the Institute of Cancer Research and the Almeida Theatre, Luke writes weekly for The Sunday Times, and, until 2015, he contributed a weekly column to The Financial Times for seven years.

Commenting on his award Luke said, “I am very grateful to UWE Bristol for this honour. Every effort all of us can make to encourage more entrepreneurs matters. They generate new companies, jobs, innovation, tax and exports. Entrepreneurs are the future, and the more of them there are, then the better off we will all be.”

The Honorary Degree of Doctor of Business Administration (HON DBA) will be conferred at the Awards Ceremony of the Faculty of Business and Law at Bristol Cathedral on Wednesday 12 July at 14:00.

Stephen Robertson awarded Honorary Degree for contribution to Bristol Business

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Stephen Robertson is to be awarded the Honorary Degree of Doctor of Business Administration (HON DBA) by the University of the West of England (UWE Bristol) in recognition of his contribution to Bristol Business and academic business engagement.

Stephen Robertson is Chairman of Retail Economics (bespoke research consultancy), Non-Executive Director: Timpson Group (privately held services retailer), Hargreaves Lansdown plc (FTSE 100 consumer financial services), Sofology (furniture retailer) and Clipper Logistics plc.

Stephen is a Visiting Professor at Bristol Business School at UWE Bristol.

Stephen’s career started in marketing roles in fmcg businesses – Unilever, Alberto Culver, Mars Inc, Mattel – before serving on the boards of major UK retailers.

Stephen spent seven years as Marketing Director at B&Q before leading the acquisition of Screwfix Direct which he then chaired through a period of strong growth. He went on to become Director of Communications at Kingfisher plc and took the helm of the Ellen MacArthur sponsorship programme. Subsequently, he served on the boards of WHSmith and Woolworths.

Stephen was Director General of British Retail Consortium for five years to the end of 2012. The BRC represents UK retail, large and small, lobbying governments and near-government organisations, as well as producing key retail data. Through this role Stephen appeared frequently on TV, radio and press to discuss business issues.

Previously he was a non-executive board member at National Portrait Gallery Company, Fresca Group (fresh produce supplier) and Chairman, Business West and West of England LEP.

He is a fellow, and former chairman, of the Marketing Society, a fellow of Royal Society of Arts, a fellow of Chartered Management Institute and a member Emeritus of the Marketing Group of Great Britain.

Stephen Robertson said, “It is both a pleasure and an honour to receive this recognition from the respected and innovative Bristol Business School.”

Stephen lives with his wife, Sue (who is the elected Police and Crime Commissioner for Avon and Somerset Constabulary), in North Somerset.

The Honorary Degree will be conferred at the Awards Ceremony of the Faculty of Business and Law on Thursday 13 July at 17:00 at Bristol Cathedral.

Svetlana Cicmil to receive lifetime achievement award for research

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Svetlana Cicmil, Director of Doctoral Research in the Bristol Business School and Bristol Law School is to receive a lifetime achievement award for her research activities.

Svetlana will be the 2017 recipient of the Project Management Institute (PMI) Lifetime Research Achievement Award.

The PMI are the world’s largest professional body in the field of project management with 500,000 members across the globe, promoting and advancing the profession worldwide.

The annual award is given to individuals or groups in recognition of outstanding contribution that has significantly advanced the concepts, knowledge, and practices of project management through a unique, influential and sustained published body of academic research.

Svetlana receives the award for co-founding and leading a scholarly movement known as Making Projects Critical, and authoring a related collection of work including research monographs, book chapters and peer-reviewed papers over the past decade.

Svetlana said:

I am very proud of this award. It tops up a number of other national and international recognitions of the research my team and I have done to highlight new theoretical avenues and understandings of project-based organising, project management practice and projectified society.

I would like to emphasise a wider and equally important aspect of the award – my teaching and engagement with practitioners during my long-standing career here at UWE that has significantly informed and, in turn, been enhanced by my studies in this field. I’m grateful to all my students and colleagues for their support.

Svetlana will receive her award at the PMI Professional Award ceremony in Boston, Massachusetts on Wednesday 14 June.

UWE Bristol links up with Glastonbury Festival to promote sustainability

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The University of the West of England (UWE Bristol) has agreed a formal partnership with Glastonbury Festival building on existing collaborations between the university and the festival on sustainability projects, which will last for five years.

Professor Steve West, Vice-Chancellor at UWE Bristol has visited Worthy Farm with colleagues involved in sustainability projects with the festival, to meet Michael Eavis and see the work of the festival.

The agreement formalises ongoing work between the two organisations which over the past three years has seen UWE Bristol academics and students carrying out innovative sustainability projects and students undertaking voluntary internships to develop their understanding of event management.

Since 2015, a Pee Power’™urinal that turns urine into electricity – designed by researchers at UWE Bristol – has been in operation at the festival. Researchers and workers from Oxfam and Dunster House shelter manufacturers have used the festival as a field trial in advance of planned trials in refugee camps in developing countries.

The urinal has showcased a technology in its relative infancy that has the potential to change the lives of those living in countries where sanitation and electricity are off grid.

Bristol Business School MSc Events Management and MSc Sustainable Development in Practice students undertake research designed to help festival organisers reduce waste in the campsites and encourage campers to take their belongings home. The resulting data and recommendations are used to assist the festival in achieving their environmental goals. This year, two MSc Events Management students have also secured internships to volunteer in the organisational hub at Worthy Farm offering them a fascinating insight into the operation of the world’s largest greenfield festival.

UWE students will also research energy efficiency measures in collaboration with the festival power providers, stage production teams and mobile traders.

Glasto 2
VC Steve West and Fiona Jordan at Glastonbury Festival

Associate Dean for External Engagement, Fiona Jordan who has been heavily involved with the project from start commented:

I am delighted that we now have an official partnership with Glastonbury Festival to work together on a range of sustainability projects. This provides further exciting opportunities for our MSc Events Management and BA Business with Events Management students to undertake research and to get valuable experience volunteering within the largest greenfield music and performing arts festival in the world.

The agreement between the University and the festival states:

‘The parties commit themselves to exploring mutually beneficial collaborative projects promoting sustainable development and providing valuable opportunities for students to gain experience of working in this unique environment.’

Professor Peter Case working on “Improving Program Management for Malaria Elimination in Southern Africa” project

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Professor Peter Case, Professor of Organisation studies at the Bristol Business School, has been working on a Malaria Elimination Project in Southern Africa.

Contracted by the Malaria Elimination Initiative (MEI) based at the University of California, San Francisco (UCSF) and funded by the Bill & Melinda Gates Foundation, Peter has  been working with a team of locally employed consultants to deliver leadership and organization development workshops to National Malaria Control Programme (NMCP) staff in Zimbabwe and Swaziland during the 2016-17 malaria season.

The project came about and was informed by key findings and recommendations by a program management report for the Bill & Melinda Gates Foundation co-authored by Peter and an article he published in the American Journal of Tropical Medicine and Hygiene.

The workshops have been very well received by NMCP staff at all levels and, on the basis of positive results, Peter has been awarded further funding of 150K USD to consolidate the work in Zimbabwe and Swaziland. He is also hoping to expand activities to some neighbouring countries in the 2017-18 malaria season.

Relational coordination mechanisms for sustainable food supply chains: the role of farmer cooperatives in Brazil (British Academy and Newton Fund project)

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Associate Professor in Enterprise Operations Management  Vikas Kumar is working with Brazilian researchers from University of Fortaleza to investigate the role of farmer cooperatives in the promotion of sustainable organic food supply chains in Brazil and transfer best practices from the UK.

As a part of this project Dr Vikas Kumar recently  visited University of Fortaleza to deliver a two day workshop on Sustainable Supply Chain Management. The event was very well attended by more than 150 staff and students.

The workshop was jointly funded by the University of Fortaleza and British Academy-Newton Fund. Dr Kumar and Dr Daiane Neutzling are the principal investigators of the project.

vikas 2

In the workshop Dr Kumar presented his talk on ‘Sustainability and Short Food Supply Chains’ where he discussed the potential linkages between the two topics. Other keynote speakers attending the event included Prof Stefan Seuring (Kassel University, Germany), Prof Marcia (The Federal University of Rio Grande do Sul, Brazil) and Prof Susan Pereira (The Escola de Administração de Empresas de São Paulo).

Dr Kumar also delivered a talk on current funding opportunities with UK for the Brazilian researchers and facilitated a mini-workshop for their current PhD students.

Prior to visiting Brazil, Dr Kumar was invited to the British Academy office in London to give a poster presentation.

£400m and 8,200 jobs: UWE Bristol’s contribution to regional economy

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The scale of the contribution the University of the West of England (UWE Bristol) makes to the regional economy has been revealed for the first time.

Independent analysts have measured the impact the university has on the prosperity of the Bristol area in a special report, compiled by Oxford Economics.

They calculated that one in every 79 jobs in Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset was dependent on UWE Bristol’s existence. Altogether, the university supported 8,280 jobs in the region and contributed £400.1m to its economy in 2014/15.

According to the report, the university boosts the city region by stimulating economic activity across a broad range of sectors including construction, accommodation, leisure, transport and tourism. For every £1 million of economic output the university produced during the year examined in the study, a further £430,000 was supported elsewhere in the local economy.

Authors of the report praised the university for helping sustain local businesses through its commitment to purchasing goods and services from local suppliers and highlighted how the spending by its 3,549 staff, 27,800 students and their visitors helped the city to thrive.

The report also underlined the role the university plays in supplying highly-skilled graduates to local employers, attracting students to Bristol from across the globe and developing close links with industry which make a major contribution to innovation, knowledge exchange and business growth.

It says:

“UWE Bristol makes a very substantial contribution to the economy of the West of England. It does so through its own operations, its purchases of goods and services from local suppliers, the wage-financed spending of its staff and the expenditure of its students and their visitors.

“In total, UWE Bristol is estimated to have supported 8,280 jobs in the West of England, or one in every 79 people in employment in the area (1.3 per cent). Some 59 per cent was as a result of the University’s expenditure, with the remainder of jobs stimulated by additional students’ and their visitors’ spending.

“The University contributed £400.1 million to the West of England economy. This is equivalent to 1.3 per cent of the local economy. As a result of this activity, in 2014/15, the University, its employees, students and their visitors supported a £88.7 million tax contribution to the Exchequer.”

UWE Bristol graduates are also a major boost to the workforce and supply of skills to businesses and other employers locally. Close to 7,000 students graduate from UWE Bristol annually including, last year, more than 900 nurses and other health professionals, and nearly 400 engineers and 250 computer scientists. Six months after graduation, 96 per cent of UWE Bristol students are in work or further study – a proportion well ahead of the national average.

The report added:

“The University has a major impact on businesses and the local economy through its role in the supply of graduate talent. A significant proportion of the thousands of graduates from the University annually are employed within the city-region, including many of those attracted to study at UWE Bristol from elsewhere.”

UWE Bristol’s world-leading research, its close collaboration with industry and support for innovation and growing businesses also have a major economic impact.

The report says: “The University makes a major contribution to innovation, knowledge exchange and business growth. UWE Bristol’s iNet innovation programme supported around 1,650 businesses, generating nearly 1,000 jobs, more than 500 new products and £28 million in gross value added.

“Other fast growth high technology businesses have benefitted from Innovation for Growth, a £7 million research and development support scheme run by UWE Bristol and financed by the government’s Regional Growth Fund, now in its second phase. In September 2016 UWE Bristol opened Future Space, one of only four University Enterprise Zones nationally, which provides business acceleration, start-up and grow-on space for businesses and promotes collaboration between businesses and university researchers.”

Professor Martin Boddy, Pro Vice-Chancellor for Research and Enterprise at UWE Bristol, said:

“This new report very clearly demonstrates the major impact of UWE Bristol on the prosperity of the West of England as a whole – not just as one of the region’s major employers but through buying goods and services from local businesses, attracting students from across the UK and globally, supporting innovation and business growth. Not least, the University provides the ready supply of graduates with the skills and aptitudes that businesses and other employers need in order to thrive and succeed.”