Dr Gareth Edwards is an expert in dispersed leadership from a community perspective and leadership development.
Gareth recently chaired the ‘Unlocking Performance through Employee Engagement’ Conference at the Bristol Business School. The event was focused on harnessing people’s skills and resources to boost productivity and save costs. There was also a focus on creating and sustaining employee engagement during challenging times.
Here, Gareth gives us his top 5 tips for engaging with your employees:
1. Make sure that you have a two-way conversation with organisational colleagues. It’s not enough to just open a dialogue or enter into a consultation. Employees need to feel like they’ve been part of a meaningful conversation and that their ideas have been discussed and explored. The decisions need to be strategic but with input from employees at all levels.
2. Consider the links to your organisations history. Include in the engagement dialogue a commentary about the purpose of the organisation and how this ties into current strategy and planning. Some firms have an innate family feel, others less so, but there is always a way to connect back to the roots of a company and explore engagement through heritage.
3. Think about the links between leadership and engagement. Good practice would warrant elements of distributed leadership whereby you recognise and reward examples of teams leading themselves within the organisation. It’s important to let this happen organically and promote excellence positively.
4. There is definitely something to consider around the subject of culture. There is no ‘right’ culture but it’s vital to recognise the importance that some people attach to this. Think about your organisation’s culture, how people reflect on this and link best practice to core values and behaviours.
5. Most importantly, have fun! Employees work hard and that should be recognised and encouraged, alongside social activities and a family friendly ethos. Things such as Away Days should have strategic and planning focuses, but some time should equally be spent on social activities. Things can be too formulaic, so try to find the right balance.
If you’d like to read more about leadership and engagement read the CITB’s snapshot report on ‘Building engagement: Encouraging leadership in construction’.