A Day in the life of an IDVA

The period from Monday 25th November to Tuesday, 10th December, represented the annual 16 Days of Activism against domestic abuse. To mark the UN’s International Day for the Elimination of Violence against Women and Girls, Next Link held candlelit vigils to highlight the number of women and children affected by Domestic Abuse and Sexual Violence.

Every 10 minutes, partners and family members killed a woman intentionally in 2023 (United Nations, 2024)

Like all crisis response teams, Liz and her colleagues are an essential support resource, keeping people safe and empowered during the Christmas season and throughout the rest of the year.

IDVAs are a primary point of contact for victims of domestic abuse. They prioritise victim safety by providing crucial advocacy, emotional and practical assistance to reduce the risk posed by perpetrators of domestic abuse.   

This blog will help you to understand more about the important work that IDVAs do. Over to you Liz… 

Can you tell us a bit about your background and what inspired you to become an IDVA? 

I have worked within support and trauma for 20 plus years! Yes, I am an oldie! Firstly, I worked within case management for under 25’s who had suffered a traumatic brain injury, often from a crime or negligence.  I worked with the whole family, co-ordinated a multi-disciplinary team of professionals and ensured a long-term plan was in place for them to rebuild their lives. 

I then started my family and when they went to school, I began working in trauma youth work and alternative education. 

“All of the children and young people were in care or secure units or pupil referral units (PRU). They were either care leavers, out of education, had severe mental health issues, or similar.”

I was often working within a large team of professionals from schools, police, youth offending teams, criminal justice service, children and adolescent mental health services (CAMHS) etc. I worked with children to build resilience and coping strategies, working through trauma and supporting them to reach their full potential. Domestic abuse was often a factor in their lives. 

“I had a break from this field for seven years as I became a survivor of domestic violence and stalking.”

After taking time to heal and work through my experience, I decided that I wanted to become an IDVA. I would not have been able to do all this without the support of my IDVA.

 “I wanted to turn something horrific into something empowering and support others.”

How does your day start?

I would like to say, meditating to the sun and having a green tea! But, in reality, it is a strong coffee and walking the hounds! Well, they are more the size of guinea pigs, but they still need walking! Then I am getting the tribe fed, out of the door and delivered to schools etc. before heading to work! 

What does a typical day involve?

There really is not a typical day for an IDVA…

“Much like the police, your day can be planned but you need to be responsive to victims and survivors needs. Risk can change quickly, so the priority is those at high risk of harm.” 

My day can be spent: 

• Attending court. Often family court, but we have many cases at Magistrates and Crown Court. 

• Support/advocacy at child protection meetings.  

• Attending housing meetings for advocacy e.g. for emergency accommodation 

• Appeals and support letters to access housing and other services. 

• Support to give written or video statements to the police. 

• Liaising with professionals in the criminal justice system e.g. Lighthouse and OIC’s to provide updates to the victim, ensure their voice is heard and assist in any way we can with the investigation. 

• Safety planning, home-security referrals, co-ordinating with schools and services regarding safety. 

I work with the under 25’s who are living with domestic abuse, so I do some 1:1 work with them on safety planning, understanding their experiences, planning what they want to happen next and working with schools and social services.

I am also training to be an ISAC for South Gloucestershire. Many of the stalking cases will therefore come to me or other trained ISACs, and colleagues will also seek advice from us.

ISAC stands for Independent stalking advocacy caseworker and is a trained specialist who provides advice and support to anyone who has been the victim of Domestic Stalking 

How does your role link with policing?

“We work very closely with Lighthouse and Avon & Somerset Police.”

Often the referrals will come directly from the police where we will contact the OIC (Officer in charge) for a case update and ascertain what support the victim needs to support them with their investigation. We will work with the victim and police to facilitate as much as we can. This can range from requesting a ‘treat as urgent’ (TAU) marker on victim’s addresses, support at court and video interviews (Achieving Best Evidence) to support the victim during their process and liaising with police on any victim engagement and/or safety concerns.

“We advocate for the victim’s voice throughout the process and are a bridge between the police and the victim if needed, to achieve the best possible outcome.” 

As I am trained and understand the independence of my role, the police and CPS roles, I also can assist with ensuring the case is robust as possible for presenting to the CPS for a charging decision by supporting the victim to recognise the importance of evidence gathering/preservation and co-operating where they choose to do this. 

I was recently an IDVA on Operation Balearic which aimed to improve police investigations and provide support to victims immediately after a report had been made, whilst the suspect was in custody. Speaking to victims at this stage gave me a real understanding of Police and Criminal Evidence Act (PACE) and the police’s role in the initial interaction with the victim. This enabled me to be able to more explain fully to the victim why certain questions are asked and what was currently happening. 

Sometimes we will challenge decisions if this is in the victim’s best interests. For example, I have suggested a case is looked at as a stalking charge, rather than as a breach of bail etc. and will encourage it to be reviewed by putting forward my rationale and evidence. 

“For victims, making informed choices and having control over the process makes a big difference in their recovery, as they have already been subject to controlling behaviours and had their choices taken away from them.”

What aspects of your job do you find most rewarding?

“The most rewarding part of being an IDVA is when a very traumatised victim allows you to support them through an awful, disturbing and confusing time. This is a real privilege.”

Seeing their confidence build and get their lives back on track. Being present at the moment when they realise there is a light at the end of the tunnel.  

What would success in your role look like for you?

What do you see as the main benefits of a university education for police officers and what do you think the educational priorities are? 

A university education should teach a rounded and holistic approach to policing, with the opportunity to gain knowledge of the different areas.

“Empathy and compassion fatigue are a very real issue in this work. Educational priorities should include learning to look after yourself and having good boundaries. These are key to a lasting career.”  

And lastly, what do you do for fun? 

I am creative and often will be found in the garage upcycling some new find from the charity shop or Vinted! 

If you’re looking for more information on how to seek help for domestic abuse, the following links may be useful:

Editorial Team

Paul Williamson (Editor-in-Chief); Claudia McCready (Lecturer); Claire Bowers (Senior Lecturer); Eve Smietanko (Joint Programme Leader & Senior Lecturer); Ian Lowe (Senior Lecturer) & Micah Hassell (Senior Lecturer).

If you would like to be a guest blogger, please contact Police.Blog@uwe.