A Day in the life of an Apprenticeship Coordinator

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Ever wondered what goes on behind the scenes to ensure the seamless training and development of future policing professionals? In this week’s blog, we will hear about a day in the life of Steve Concannon, a dedicated Apprenticeship Coordinator at the University of the West of England (UWE) Bristol. Steve’s role is pivotal in bridging the gap between academic learning and practical experience, ensuring that our apprentices are not only well-educated but also well-prepared for the realities of modern policing.

Whether you are a current policing apprentice, prospective applicant, or simply curious about the inner workings of our policing programme, this behind-the-scenes look will give you a newfound appreciation for the tireless efforts of those who support our Police Constable Degree apprentices every step of the way.

Can you tell us a bit about your background and what inspired you to become an Apprenticeship Coordinator?

Prior to finding a bit of direction in life, I spent around 9 years working for a well-known global financial organisation. Departing in 2007, the financial crash occurred in 2008. Coincidence? Yes, absolutely.

Following that, I coached football in the USA for a couple of years. Living in New Jersey, I also got to work in fantastic places such as New York and Memphis. It was such a positive, life-changing experience that it gave me the confidence and aspiration to develop myself (about time). I came back to study a BSc Sports Coaching Degree in Wales. New Jersey to Newport! ‘What’s up?’ to ‘What’s occurring?’ 

It was as a student that I realised Higher Education (HE) was where I wanted to work. I found it to be a supportive environment and became very aware of how a diverse range of services, departments and most importantly people, worked to forge a student-centred approach. My aim came to fruition by working in ‘Widening Participation’ speaking to under-represented groups about the different HE routes available. It was great to open students’ eyes to ‘less traditional’ routes in addition to well-known pathways.

UWE feels like a natural fit for me, and as an Apprenticeship Coordinator at UWE, I’ve been able to apply methods utilised in coaching and widening participation with the apprentices themselves.

How does your day start? (do you have a favourite breakfast?)

My day starts with a covert operation of creeping downstairs without waking the kids to have at least one coffee in peace! I have porridge for breakfast but mix in banana and honey to avoid the taste and consistency of wallpaper paste.

What does a typical day involve?

After a coffee or two, the morning consists of getting our two boys ready for school and out of the door on time. Close in age but with differing personalities, a little management is required, and that is putting it diplomatically!

I get out on a run a few times a week. Obviously, it’s good for physical health and fitness but it’s a nice bit of headspace too. I don’t put any pressure on myself though. I enjoy running rather than being obsessed by it. Life is a balance! And then it’s onto work.

A significant part of my job is conducting tripartite reviews with the Police Constable Degree Apprenticeship (PCDA) officers and their Professional Development Unit (PDU) assessors from Avon and Somerset Constabulary (ASC). Whilst some students will navigate the PCDA in a smooth fashion, others may experience difficulties in the form of academic struggles, operational challenges, engagement issues or wellbeing problems.

Within a day of tripartite reviews, we’ll demonstrate a spectrum of behaviours. Empathetic, encouraging, understanding, motivating, persistent, diplomatic. And let’s not forget a little humour to break down barriers. Adaptable would be one word for us, but let’s call it supportive shape shifting! I mean, it sounds cool.

It’s important to state however that we are one part of a brilliant team, supported by a productive relationship with the UWE Policing academic staff. Being programme linked, we have a thorough understanding of the academic content, deep insight into apprentices’ development and an acute awareness of individual student needs. Also, by collaborating closely with ASC PDU Assessors, we ensure that each student has the best wraparound support. It is the very essence of a ‘joined up’ approach and I feel that the Tripartite team are the glue that helps keep it all together.

What aspects of your job do you find most rewarding?

Undoubtedly, the people. My Tripartite and wider UWE colleagues are supportive, creative, dedicated, diversely talented and never out of reach. Needless to say, all round good eggs.

Likewise, our Avon and Somerset colleagues and apprentices are an absolute pleasure to talk to. Whilst we’re sharing the love, let’s not forget the people that can make all the difference to the working day, but we might only see for 30 seconds on campus as we grab a coffee or ask directions (I still do). Smiling is infectious. Spike Milligan’s words, not mine.

What would success in your role look like for you?

As a student-centred role, we strive to provide everyone with the support required. It’s equally important however that apprentices are also equipped to deal with the demands of the role. Therefore, success is working productively with Avon & Somerset Constabulary to ensure individuals are supported according to their needs, yet autonomous in their learning.

What do you see as the main benefits of a university education for police officers and what do you think the educational priorities are?

It’s clear that the role of a modern-day Police Constable is multi-faceted and this is reflected in the breadth of academic learning gained by PCDA students. Combined with wide ranging competencies, knowledge, skills and behaviours, an apprentice can apply their understanding and become a critical thinking, well-rounded police officer.

We ask students to think critically, and I believe that the same priority applies to higher education institutions. We see policing programmes reflected on and evolve accordingly. It is so important that universities adapt to a fast-changing digital world, and that the courses remain relevant and useful. A further priority is embedding Professional Standards throughout an apprentices’ learning, particularly with the level of scrutiny being faced by police forces. This applies not only in the form of academic content but from the expectations of all on the PCDA programme, including us on the Tripartite team.

And lastly, what do you do for fun?

The simple pleasure of being around friends is a happy place. No stress, and a licence for us all to talk complete and utter nonsense while together!

I love my music and if I can find the time to squeeze in a little piano or guitar then I’m a happy lad! Thankfully for the neighbours, the drums are gathering dust in the garage.

I enjoy cooking and could happily live on a Mediterranean diet. Throw in some music whilst the hobs are on and suddenly a 90s Brit pop swagger is present in the kitchen too! But only when no-one is looking…

Editorial Team

Paul Williamson (Editor-in-Chief); Claudia McCready (Lecturer); Claire Bowers (Senior Lecturer); Eve Smietanko (Joint Programme Leader & Senior Lecturer); Ian Lowe (Senior Lecturer) & Micah Hassell (Senior Lecturer).

If you would like to be a guest blogger, please contact Police.Blog@uwe

Welcome to our new series ‘A Day in the Life of’

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As we celebrate the first anniversary of the UWE Bristol Policing blog, we are thrilled to introduce our new series, “A Day in the Life of…,” where we explore the daily experiences of those who serve, protect and respect our communities. This series aims to provide an insider’s perspective on the diverse roles within policing and associated professions, highlighting the dedication, challenges, and triumphs faced by our contributors. 

Each post will feature a unique voice from the field, including police officers, educators, and other criminal justice practitioners. Through their stories, we hope to shed light on the realities of day-to-day criminal justice work, what they find most rewarding, and even their favourite breakfast to start the day! 

We invite you to join us as we step into the shoes of these dedicated professionals and gain a deeper understanding of the hard work and commitment that goes into the profession of policing and partner agencies.

We are delighted to launch this series with a contribution from Sir Steven West who has been Vice-Chancellor of UWE Bristol since 2007. His responsibilities include being the academic leader and chief executive, responsible for the strategic oversight, financial sustainability, and academic direction of the University. As UWE’s Policing Programme seeks to influence a new generation of officers, we were interested in hearing more about his typical day.

How does your day start? Do you have a favourite breakfast?

A workday starts around 6am getting to UWE around 7:15am. Atrium 8am Tea and Croissant with jam and butter or toast with marmite. 

What does a typical day involve?

Involves a number of meetings and committees in person and online. E-mails, letters and reports. A lot of reading and writing and if i’m lucky some visits to research centres and teaching. 

What aspects of your job do you find most rewarding?

Meeting staff and students and seeing the brilliant things they are doing every day. Great research and enterprise and inspiring teaching in simulation labs. 

What do you see as the main benefits of a university education for police officers?

The overwhelming benefit is having time to learn and expand your horizons. Graduate thinking is about challenge, curiosity, a thirst to find truth and applying all of that to developing new skills and deep understanding. It’s about thinking differently to problem solving and invention. My first degree was a 4-year top-up degree I did part-time in podiatry. I was working full-time in the NHS and had one day a week at university. I learnt a lot about myself, how I learnt and most importantly how I could continue to learn and develop on my own. 

What do you feel is the value of apprenticeships at UWE and the continued strengthening of relations with Avon and Somerset Police?

It’s clear the apprenticeship revolution will continue to grow and develop at all levels. I think increasingly lifelong learning will look more like modular apprenticeships creating more access and more engagement throughout someone’s career. 

And lastly, what do you do for fun?

I’m a scuba diver, dog walker and I love nice cars and mowing my grass on a sit on mower! 

Editorial Team

Paul Williamson (Editor-in-Chief); Claudia McCready (Lecturer); Claire Bowers (Senior Lecturer); Eve Smietanko (Joint Programme Leader & Senior Lecturer); Ian Lowe (Senior Lecturer) & Micah Hassell (Senior Lecturer).

If you would like to be a guest blogger, please contact Police.Blog@uwe.ac.uk

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