Taking control of your inbox

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First things first – where is your UWE email?

Your UWE email is one of the main ways the University will contact you, so make sure you know how to access it before term gets busy.

You can access your UWE email:

  • through MYUWE by selecting the envelope icon
  • through Microsoft Outlook using your UWE Bristol account
  • through the UWE Bristol app, which gives you quick access to email alongside things like Blackboard and your timetable

If you use your phone to regularly check your emails, we recommend downloading the Microsoft Outlook app.

An overflowing inbox, with new emails coming in faster than you can delete the old ones, can feel like a lot. We get it. And we know you don’t want to be inundated with irrelevant information or unnecessary updates. Which is why we’re working hard to ensure that we are only sending you the stuff you need to know about.

However, email is still going to be one of your main communication channels as a student and it’s so important that you’re keeping on top of the different info being sent your way. Life as a uni student means taking on new challenges, and one of those might be having to manage a busy inbox for the first time.

Which emails should I prioritise?

Not every email needs an immediate response, but there are some you really shouldn’t leave sitting unread. Pay particular attention to emails about:

  • your course, modules or teaching
  • changes to classes or your timetable
  • assessments and academic information
  • registration or your student record
  • student finance
  • IT security, passwords or your UWE account
  • wellbeing, safety or important University updates
  • anything that specifically asks you to complete an action by a deadline

You’ll also receive emails at key stages of the year. These emails will include information about how you’re engaging with your studies, based on the data available to us, including your attendance at teaching sessions, assessment submissions and other study-related activity. We will also provide tailored information about the services we have here at UWE Bristol which are designed to help you succeed, so they’re worth opening rather than saving for “later”.

So, we’re here to help! The tips below will help you embrace good habits and become a pro at managing your emails:

  • Get organised – Create folders within your inbox so you can keep related emails together and find important information more easily. You could create folders for individual modules, society updates or correspondence with your landlord. When everything has a place, your inbox will feel much more manageable and less overwhelming.
  • Unsubscribe from emails you don’t need – You have the power to stop many unwanted marketing emails from reaching your inbox. If you no longer find a mailing list useful, take a moment to unsubscribe using the link provided. However, don’t unsubscribe from important university updates. These may include essential information about term dates, academic regulations, IT services, health and wellbeing support, and opportunities available to you. If an email looks suspicious, avoid clicking any links and report it as phishing instead.
  • Don’t let emails build up – Five unread emails can quickly become 50 if you keep putting them off. When you open an email, try to do one of three things: delete it, take action or file it. Don’t be afraid to delete messages you no longer need, but avoid leaving important emails sitting unread.
  • Set some boundaries – Having access to your emails on your phone can help you stay informed while you’re on the go. However, being connected around the clock isn’t always helpful. Try checking your inbox at set times during the day and consider turning off notifications when you’re studying, relaxing or getting ready to sleep.
  • Choose the right way to communicate – Not every conversation needs to happen over email. You could keep your university inbox mainly for academic and official messages, and use platforms such as WhatsApp or Teams for personal or social conversations. If a discussion with your lecturer becomes a lengthy email exchange, it may be quicker and easier to arrange a conversation with them instead.
  • Make the most of your inbox – Email platforms such as Outlook and Gmail include useful features that can help you stay organised, including folders, categories, filters, flags and automatic rules. Take a little time to explore online guides or tutorials and find the tools that work best for you.
  • Ask for help – These tips should make your university inbox easier to manage, but support is available if you get stuck. Visit the UWE Email webpage for further information and guidance.

Say hello to your Student Experience Coaches

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Support we offer you here at UWE comes in many different forms – this includes a team of Student Experience Coaches who are here to help you achieve your goals and make the most of university life. 

Student Experience Coaches are professionally trained to use coaching models and techniques that help you to define direction, overcome obstacles and achieve aims.  A coach can help you with your university experience outside of lectures;they can coach you on many areas of your life and studies, including self- development, wellbeing and self-care and engagement with your course, including growing confidence in your exams and assignments.   

Specifically, they can:

  • Encourage you to seek solutions to your issues
  • Empower you to take control 
  • Help you to explore what your aspirations and goals are 
  • Identify strategies and establish day-to-day habits that will have a positive impact on your life and studies. 

Our students who’ve benefitted from working with a coach have said:

“(Coaching) really helped me to understand how to motivate myself and prioritise my work in a way that worked well for me!”

“My coach was incredibly helpful and supportive. So helpful to sit with someone and process my thoughts.”

“Coaching made me feel like a superhero.”

How to get in touch

Book an appointment or email a coach with an outline of your situation and we will get back to you. 

Coaching is available to all students, both undergraduate and postgraduate, across all of our campuses.  

An informal chat with someone who is outside of the situation might just help you untangle your thoughts and gain some clarity on a way forward. They are part of the university package you’ve signed up for, so make the most of your Student Experience Coach.

Get a head start using Microsoft Teams

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As part of your learning at UWE Bristol, you’ll be using a mixture of Microsoft Teams and Blackboard, and it will be up to the academic team to decide what works best for your programme.  

You’ll have programme and module pages on Blackboard, but you may be asked to use Teams either in class or in your own time for activities such as group work, discussion boards, presentations or quizzes. Teams will also be the platform for any virtual lectures or teaching sessions.

Don’t panic –there is plenty of support on how to use Teams and teaching staff can point you in the direction of appropriate support. You don’t need to create a new account to use Teams, you just use your UWE username and password. To get a head start, you can check out our Using Microsoft Teams on the Study Skills section of our website. There’s also some great online tutorials that walk you through step-by-step:

You’ll also have access to the LinkedIn Learning library of video courses, and if you have any technical issues, you can contact IT Services. If you have other questions such as how to download the Teams app, then you may find our Study Support pages useful. 

Benefits of using MS Teams

We’ve researched the best ways to help you learn and we believe that Teams has so many advantages over other platforms, including: 

  • It’s universal – Teams is used in so many workplaces across the world, so getting familiar with it now will allow you to gain useful experience for life after graduation.
  • It is designed for collaboration, and will help you work with your peers by sharing files, meeting online and sending chat messages.
  • It comes with a range of tools to help you manage your work, both individually and as a group, such as planners and notebooks.
  • You can use whiteboards, surveys and quizzes, and other apps that integrate with Teams, so you can learn in a way that works for you.
  • It has a number of accessibility features, including Immersive Reader, which is great tool for students with additional needs.

Important note if you go on placement

If you’re going to be heading out on placement, you may need to manage two Teams accounts at the same time – one for UWE and one for your employer. This is pretty straightforward. You just need to log into one site via the desktop app and the other through a browser window. You can read up on this closer to the time, but just something to bear in mind.

Playing by the rules

As always, there are a few ground rules we need you to follow when using Teams, just so we can make sure everyone is safe and happy online.

  • Be respectful to each other.
  • Don’t share other people’s photos or personal data without their consent.
  • Don’t try to pass others’ work off as your own. Even in an informal setting, it is good practice to reference where you have used other people’s work. See UWE guides to referencing and avoiding plagiarism.
  • Always act in accordance with the Student Conduct Policy.

If you find out that Teams is not being used in your programme and you would like it to be, then contact the module’s teaching staff for more information. 

And if, once your modules start, you’re not really sure what you’re supposed to be doing, then get in touch with your tutor or module leader who will be more than happy to support. 

How to rest after exam season 

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Getting to the other side of exam and assessment season should feel liberating, right?  You might expect to feel a wave of relief now that it’s all over, but more often than not, you’re left feeling exhausted and a bit flat.   

After an intense period of pulling all-nighters, caffeine-fuelled cramming, and some questionable ‘meals’, it’s understandable if your mind and body feel out of sync. 

We’re here to remind you that you’re not alone. It’s completely normal to feel this way and wonder “now what?” 

As things start to slow down, it can be hard to know what to do next. So, we’re sharing some simple ways to help you rest, reset and feel like yourself again.

You need to rest, but first…

Celebrate the win! Completing an exam is a big achievement, so take a moment to recognise the effort and commitment you’ve put in (go you!) 🥳 

When exams finish, the stress hormones that keep you alert and focused can stick around for a while. This can leave you feeling worn-out and emotionally depleted. It may seem obvious, but rest is crucial to recovery.  

So, give yourself permission to rest.  

When we think of rest, our first thought is to sleep or take a nap. While these can work for some people, it can also come in the form of:

  • Gentle movement – this could be walking or a yoga class with your free MOVE membership 
  • Practicing mindfulness and breathing exercises (in for 5, out for 5, repeat) 
  • Getting lost in a good book, game or watching a TV show (even if it means re-starting your favourite one) 
  • Spending time outdoors and away from a screen.
Woman walking in nature park forest and breathing fresh air

Reconnect with the basics 

During exam season, it’s easy for everything else to fall away. We get it – we’ve all been there. Now’s the time to reconnect with the things that you’ve put on hold and the people that make you feel good. 

It doesn’t need to be anything big. The key is to focus on something that takes your mind away from anything study related. Something as simple as grabbing a coffee or going for a short walk with a friend works. Just step away from the exam talk. 

If you need inspiration for something to do, there’s lots of free events in Bristol to check out.  

And if basic things like movement and nutrition have taken a back seat, try bringing them back into your daily routine too.  

After a busy or stressful period, it’s easy for healthy habits to slip. But small, consistent actions can make a real difference to how you feel. Eating a balanced diet helps restore energy levels, while moving your body can reduce tension. Start small – a nourishing meal, some fresh air or a gentle stretch. Keep things simple to support your body as it recovers.  

Reflect and reset 

An important part of the process is to step back and reflect. What do you think went well? What might you do different next time? This can help you to stay motivated and come up with a clear plan to achieve the next goal. 

Sometimes the exam doesn’t go as planned. That’s okay. It’s natural to feel disappointed, but it’s important not to get caught up in negative self-talk. 

If you don’t get the results you were hoping for and you’re worried about resits, we have guidance for what it all means.  

University isn’t easy but you are here because you are capable. This is a chance to adjust your approach and try again. That could be switching up your revision plan, asking for help from a Student Experience Coach, or brushing up on your study skills. 

Read our full blog post for the resources, services and advice on hand to get you through resits. 

If this year felt especially hard 

We have a range of resources and a team of people here to support you if you’re struggling. Whatever you’re going through, help is available.  

Get instant support with the Wisdom app or find support that feels right for you. 

Download the Wisdom app logo

Why you should still submit your work – even (especially) when you don’t feel good enough

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Sharing your work with others, even your tutors, can feel daunting. We know so many students struggle to submit work for feedback because they worry that it’s not good enough.

Dr Aaliyah Khan, Senior Student Experience Coach, shares her tips and advice on how to overcome that fear.

Whether you are studying architecture, photography, fine art or filmmaking, a lot of students in creative subjects tell us the same thing: they don’t submit their work because they think it’s not ‘good enough.’

If that sounds familiar, you’re definitely not the only one. Many creative students struggle with things like perfectionism, fear of rejection, taking work very personally, or feeling like everyone else is more talented. Some don’t even have the words for it – they just freeze when the deadline gets close.

There is a psychological reason for this – your brain is trying to protect you from some kind of perceived pain; rejection, criticism, judgement, or even the fear of visibility.

BUT not submitting doesn’t protect you at all — it just makes things harder and more painful later on.

Submit Now and Avoid Stress Later

When you skip a submission and wait for the automatic resit:

  • You don’t get any feedback to help you improve
  • You have less time later, with more pressure and less support from peer or teachers
  • You might end up juggling multiple resits at once
  • The worry doesn’t go away – it just gets bigger, causing anxiety and stress

Most students who resit say they wish they’d just handed something in the first time. Just imagine how good it will feel to get it out of the way!

Build Your Creative Confidence

Your assignment doesn’t need to be your best-ever work, and not every piece of work has to capture everything you’re capable of as an artist. University is where you practise, experiment, and grow — your career is where you’ll create your masterpieces.

Creative work always feels personal, and it’s normal to worry about how it will be received. But your tutors aren’t looking for perfection – they’re looking for effort and growth. Even a rough draft gives them something to support you with. Feedback is one of the most valuable parts of creative education, as it helps you develop, refine your ideas, and grow your confidence.

And that is the essence of the creative process; Create → Submit → Receive Feedback → Improve → Repeat

Don’t trick yourself by thinking you will submit ‘when I feel more confident’! Your confidence will only come with repeated cycles of the creative process above.

If you’re struggling:

  • Submit what you have, even if it feels unfinished (just do it!)
  • Ask a tutor or friend to look over it — sometimes a quick chat helps
  • Break the task into small pieces so it doesn’t feel overwhelming
  • Speak to a Student Experience Coach to overcome your barriers and blocks

You deserve the chance to learn, improve, and get feedback — and that only starts when you submit.

“I learned how powerful it is to show up and ask for feedback”

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Sharing your work with others, even your tutors, can feel daunting. We know so many students struggle to submit work for feedback because they worry that it’s not good enough.

BSc (Hons) Architecture alumni Shahd Osama Jabr shares her story of how she transformed her studies once she learnt the value of showing up, submitting her work and getting feedback.

When I started my architecture course, I did not just find it challenging. I found it heavy.

I was an international student living abroad for the first time, adapting to a new culture, new people, and a completely new system. On top of that, I had lost my mum in 2019, and then COVID hit in 2020, so arriving at university felt like stepping into a new life while still carrying everything from the old one.

I also arrived without the inside knowledge that many people seemed to have. Some classmates had family in architecture or already had a strong background. I did not. I did not know how studio culture worked, how to speak to tutors confidently, or even what kind of help I was allowed to ask for. And because the first year is where you learn the basics, you build on them forever. I felt like I was falling behind from day one.

When fear gets quiet, it gets powerful

In the studio, I would look around and think, “Everyone knows what they are doing except me.” I was scared of being judged, for my work, for not having the right vocabulary, for simply not knowing what to do next. I attended weekly, but I missed some lectures. Sometimes I would even be on campus and still not go in, especially if I was five minutes late. The idea of walking through the door while everyone turned their head felt unbearable.

But avoiding class does not protect you. It isolates you. The less I showed up, the less feedback I got. The less feedback I got, the less I understood what to do next. That cycle contributed to me failing my studio module in my first year. Retaking it pushed me to show up more. And that small change helped me pass, but I still carried the same fear and uncertainty.

The turning point: showing up changed what I believed about myself

Things started to shift properly in Studio 2. In the second semester, I was part of a group project and was lucky to be paired with friends. Working with them taught me something I will never forget. Everyone has strengths and gaps. One person was brilliant at sketching, another at model making, and another at digital tools, and we learned from each other by sharing, questioning, and accepting each other’s critiques.

For the first time, the feedback felt normal rather than frightening. After that, I noticed a pattern. The more I showed up, the more feedback I received. The more feedback I received, the clearer the next steps became. And the clearer the next steps were, the easier it was to keep showing up.

By my final year, I made it a mission to show up daily, even on days without studio, sometimes on weekends. It became normal. Being around people working made me feel less alone, and it made it easier to share unfinished work without shame. Our studio started to feel like a family. Some days, we lifted each other up. Other days, we cried on each other’s shoulders from stress. But the consistent thing was this. The more we showed our work, the more it got critiqued, and the more it improved. That consistency is a major reason I earned a high distinction in my final studio.

The moment feedback turned panic into a plan

One moment made all of this feel real. Around April that year, I had about a month left before the portfolio submission. The project itself was there. I had developed the full project in the software. But I still had not translated it into clear portfolio outcomes. I did not have the finished set of drawings and pages that communicate a project. Plans, sections, key diagrams, visuals, and a clear layout that tells the story from concept to proposal.

I remember crying to my dad on the phone because I was so convinced I was going to fail, especially when people around me were talking about resetting. I ran into my tutor by coincidence, told him where I was, and instead of judging me, he sat down with me. We made a list of everything the portfolio needed, put it in priority order, and divided it across the remaining days. I finished on time, not because I suddenly became perfect, but because feedback turned overwhelm into a plan.

You don’t need a perfect start

I graduated with a First-Class degree, and now I am in my first year of the Master of Architecture at UWE Bristol. I am not sharing this because I had it together. I am sharing it because I did not, and I still made it through, because I learned how powerful it is to show up and ask for feedback.

If you are struggling, try this:

  • Ask your tutor one question: What’s the next step?
  • Sit in the studio for 30 minutes with no pressure to produce. Just listen, observe, and let it become familiar.

It is never too early to ask for feedback, and never too late to start. Even if you show up with something messy or with nothing fully formed, you will still leave with a starting point. Showing up is how uncertainty becomes direction.

View Shahd’s LinkedIn profile
View Shahd’s Professional Portfolio

“Remember, everything starts as a first draft”

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Sharing your work with others, even your tutors, can feel daunting. We know so many students struggle to submit work for feedback because they worry that it’s not good enough.

BEng (Hons) Architecture and Environmental Engineering alumni Romane Sanchez shares her story of how she has learnt to appreciate and value opportunities to get feedback on her work from others.

I used to cry after architecture reviews. 

Looking back now, after finishing my Architecture and Environmental Engineering degree at UWE, working at Ryder Architecture, doing a Master’s in the Netherlands, and now working at Ryder again as a sustainability consultant, I can see how dramatically my relationship with feedback has changed. But getting here wasn’t straightforward. 

The problem started in my undergrad. Half my courses were engineering—objective, right or wrong, comforting in their certainty. The other half were architecture studio projects where tutors would pick apart my designs with subjective comments that made no sense to me. If the plan worked and the building functioned, surely it was good? I’d walk into reviews convinced my work was finished, only to have it questioned from every angle – it felt unfair. 

Changing my approach

But as the years passed, I started to understand that design is iteration. It’s not about arriving at the “correct” answer—it’s about asking better questions. So I changed how I approached reviews. Instead of defending final proposals, I brought works-in-progress and actual questions. I left space for things to evolve. My final year project went through 16 iterations, and you can literally see where the review sessions happened because that’s when the biggest leaps forward occurred. My tutor Sonja was brilliant at pushing me just far enough without letting me fall apart. 

Then I joined Ryder and realized university reviews were just the warm-up. At work, we have company-wide design exchanges where anyone—and I mean anyone from across the entire practice—can tune in and comment on your project. What I’d seen as a dreaded hurdle at uni was actually a sought-after moment for knowledge-sharing in the real world. Architects actively want this kind of input. 

Clear communication is key for successful collaboration

There were still difficult moments – I remember receiving contradicting feedback from colleagues: I’d take someone’s suggestion, develop it, then have someone else question why I’d gone that direction. This inability to defend iterations that weren’t even fully mine made me realise that the problem wasn’t receiving constructive criticism, I enjoy bouncing ideas, but I am frustrated when I feel misunderstood. It’s on us – the people seeking feedback – to clearly communicate the intention behind decisions and allow reviewers to come with a full picture, thus providing informed and relevant comments.  

My master’s at TU Delft and Wageningen pushed this even further. The programme emphasized co-creation, which implies getting input not just from other designers but from residents, clients, end users—basically anyone with a stake in the project. If you want to create built environments that actually matter to people, you need to invite other voices in and be open to what they say. I followed this collaborative approach throughout my thesis and my supervisors, Birgit and Maryam, along with the professionals I interviewed throughout the process, influenced and ultimately improved the quality of my final outputs. 

Keep an open mind to allow your work to evolve

Overall, this is the essential bit to understand: design is iterative by nature. To make it better and give it real meaning, you have to let it evolve with an open mindset and ear. Your professional life will be full of feedback moments and that is simply a fact. How you handle them is up to you—but remember, everything starts as a first draft.  

  • Romane Sanchez graduated with a BEng Architecture and Environmental Engineering from UWE Bristol, before moving on to an MSc Metropolitan Analysis, Design and Engineering at TU Delft and Wageningen.
  • She now works as a Sustainability Consultant in Okana (part of Ryder Architecture).

Coaching for Architecture and Environment students

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Need motivation? Want to get on track with your studies? Looking for help preparing for assessments and deadlines? Your Student Experience Coaches are here to support you.

Holly Adlem (L) and Hannah Embleton-Smith (R)

Your School of Architecture and Environment coaches are Holly Adlem and Hannah Embleton-Smith, and they offer tailored one-to-one coaching sessions designed to help you with the following:

  • Managing key transitions
  • Improving time management
  • Building confidence
  • Identifying strengths
  • Enhancing motivation
  • Reducing anxiety, stress, and overwhelm
  • Identifying tools and techniques to support progress and overcome barriers.

Each session is student-led, with goals defined by the individual.

Together, you explore your strengths, challenges, and emotions, and co-develop a practical and realistic action plan to support your personal, academic, and professional growth.

Please contact Holly or Hannah for further information by emailing experiencecoach@uwe.ac.uk or you can book an appointment on Infohub.

How can you invest in your Studies?

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Have you ever taken the time to think about the considerable investment you are making by choosing to study at university? We’re not just talking about the money (although we know that’s significant) – it’s also the time, energy and effort that you are putting into your degree.   

We want you to focus on really maximising that investment, and make some choices which will help you get the most out of your time here at UWE. 

What simple things can you do? 

  • Attendance. Your course is the main reason you are here, right? And you are spending a lot of money for this teaching, so it doesn’t make sense to regularly skip classes. We know there might sometimes be reasons why you can’t make it onto campus, but try to plan your week to give you the best possible chance of attending those lectures.  
  • Engagement. It’s not enough to just turn up to lectures or teaching sessions, you need to really BE there. Be an active participant on your course and you really will see the benefits. What does this look like? Ask questions. Get involved in discussions. Do extra reading. Reply to emails. All of this will drastically improve your learning and help you get more out of your studies. 

Next steps? 

Even the most engaged students can always find more ways to improve their studies and expand their learning while they are at uni. 

  • Study support – Independent study can feel hard sometimes, and it’s completely normal to feel stretched and challenged by your course. There’s so much support available to you – reading and writing skills, tips on referencing, how to prepare for assessments. Whatever you need, you will be able to find someone who can help. 
  • Academic personal tutor – Your tutor is there to support and guide you through your course. Make the most of this contact and talk to them about any struggles you are having or any areas where you want to improve. 
  • PAL – Peer-assisted learning is a great opportunity to get help from someone who has been in your shoes. It’s usually a student on the same course as you, but in the year above, and they can mentor you and help with any bits of your studies you feel unsure of. 
  • Student Experience Coaches – If you are feeling overwhelmed, or you want help getting better at managing your workload or being more productive, then why not contact a Student Experience Coach? Book your free appointment on Infohub. 

Hopefully all that info has given you something to think about. Remember, you only get out of something what you put in (it sounds like a cliche, but it’s so true).  

You’ve made a huge investment to be here – make the most of it! 

How to maximise your uni investment

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Have you ever taken the time to think about the considerable investment you are making by choosing to study at university? We’re not just talking about the money (although we know that’s significant ) – it’s also the time, energy and effort that you are putting into your degree.  

We want you to focus on really maximising that investment, and make some choices which will help you get the most out of your time here at UWE. 

What simple things can you do?

  • Attendance. Your course is the main reason you are here, right? And you are spending a lot of money for this teaching, so it doesn’t make sense to regularly skip classes. We know there might sometimes be reasons why you can’t make it onto campus, but try to plan your week to give you the best possible chance of attending those lectures. 
  • Engagement. It’s not enough to just turn up to lectures or teaching sessions, you need to really BE there. Be an active participant on your course and you really will see the benefits. What does this look like? Ask questions. Get involved in discussions. Do extra reading. Reply to emails. All of this will drastically improve your learning and help you get more out of your studies. 

Other ways to maximise your investment

It’s worth remembering that life as a UWE Bristol student gives you access to a huge range of support services and opportunities and it’s worth making the most of these. You’ve already paid for it, so take advantage of it!  

  • Careers and Enterprise – Start planning for your future now. Your time at uni will fly by, and you want to be in the best possible position when you graduate. Did you know that a careers coach can cost up to £250 an hour on the outside world? Here it’s completely free, so get booking!  
  • Student Money Service – Don’t let your financial situation get in the way of you excelling at uni. We have bursaries and grants on offer, and specialist advisers who can offer support and help you manage your money.  
  • Centre for Sport – The free MOVE programme gives you access to more than 100 weekly exercise classes and sessions, so make the most of this fantastic facility.  
  • Centre for Music – Looking to learn some new skills? Want to make some new friends? Check out the huge range of opportunities available on campus – membership is completely free! 

Hopefully all that info has given you something to think about. Remember, you only get out of something what you put in (it sounds like a cliche, but it’s so true). 

You’ve made a massive investment to be here – make the most of it!