Start of Year Guide

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Start of year can be a busy time as new arrivals get settled into life at UWE Bristol.

This handy guide features some of the most commonly asked questions to support students.

Registration

How do I register?

Go to the Registration tab in MYUWE. 

How do I get a timetable? 

Register in MYUWE. A timetable will show in MYUWE three working days later. Your Starting Block timetable will appear automatically.

Where do I get my ID card from? 

New students: If you’d uploaded a photo to MYUWE, your card will be ready two working days later from the campus you study at.  

Returning students: You can purchase a replacement card via the Online Store.  

My student loan hasn’t arrived. 

Register in MYUWE and we will confirm your registration to the loan company who will release the funds to you at the start of term. 

Life at Frenchay

Which buses go to the city centre?  

The Metrobus goes regularly from Frenchay to the centre – look out for M1 and M3. You need to buy your ticket before you board. 

Can I park at Frenchay?  

There’s limited parking at Frenchay. If you’re going to park here, you need a permit. Why not think about cycling instead? Check out this handy cycling map for guidance.

I’m so confused by the room numbers – how do I find the right room? 

If it says on your timetable you’re going to room 2S706, then you’re looking for 2 – Level 2; S – S Block (all blocks have a block letter outside the entrance); 706 – room number. If you have any problems finding your way around, use this campus map or you can also use this interactive map to find directions.

If I have a question about something where can I go?  

Staff at our InfoPoint will be happy to help you. You can find it in D Block – 1D11. 

Life at City Campus

Where do I catch a bus to town? 

We recommend catching buses from Blackmoors Lane rather than anywhere else as they are much more frequent there. 

How do I get between Bower Ashton, Arnolfini and Spike Island? 

There’s no UWE parking at Arnolfini or Spike Island, so you might want to consider public transport, cycling or walking. Check out this handy cycling map for guidance. If you need help getting around Bower Ashton you can use this map or our interactive map.

Can I park at Bower Ashton?   

There’s very limited parking at Bower. If you’re going to park here, you need a permit. If the car park is full, you can try Ashton Court just up the hill (although that’s not free). There’s no UWE Bristol car parking at Arnolfini or Spike Island – you’ll need to use public car parks. 

If I have a question about something where can I go? 

Staff at our InfoPoints will be happy to help you. The Bower Ashton one is B Block, opposite the Art Shop. There’s also one on the fourth floor of the Arnolfini. 

How can I print?  

You can print ordinary things like A4 black and white via Pharos. You’ll be given £15 on your account at the start of the year. 

If you want to print something more specialist, visit the Digital Print Bureau in 0C008. 

Where can I use specialist software?  

There are loads of opportunities for you to access specialist software, depending on what you need it for. This includes the library, and specialist computer suites in D Block, G Block and B block at Bower Ashton, as well as software at the Arnolfini and Spike Island. 

Where can I buy art supplies?  

Go wild in the Art Shop! You get an £80 materials allowance each year and you can use it at the Art Shop or the Digital Design Studio. 

I’ve lost something – where might it be?  

Everything makes its way to the Security office in F Block, check here first! Or email uwecard@uwe.ac.uk to find out if something is there. 

Life at Glenside

I’m so confused by the room numbers – how do I find the right room? 

If it says on your timetable you’re going to room 1F06, then you’re looking for 1 – Level 1; F – F Block (all blocks have a block letter outside the entrance); 06 – room number. If you have any problems finding your way around, use this map or our interactive map. 

How do I order my placement name badge? 

New student: If you’ve completed your online registration, a placement name badge will be ordered for you and it’ll be issued at one of your teaching sessions before you start your simulation skills sessions. 

Returning student: If you need a replacement placement name badge, email Infopoint@uwe.ac.uk and they’ll order one for you and email you when your badge is ready to collect. 

How do I order my placement uniform? 

If you’ve completed your online registration in MYUWE, you’ll be emailed details of how to order your placement uniform during induction week. If you’ve registered and haven’t received the email, contact the Information Point. 

Are there showers and changing rooms at Glenside? 

Yes! These can be found in 1E06 for males and 1E09 for females. You can ask Glenside Reception staff for a code to access the rooms – you’ll need to show your student ID card. 

Are there student lockers at Glenside? 

Lockers for short term use are available in the changing rooms in 1E06 and 1E09. To hire a locker for long term use, please email travel.plan@uwe.ac.uk to request one. 

I’ve just started my course at Glenside – I applied for the NHS LSF Training Grant, when will I receive my first payment? 

You’ll receive it in November, if: 

  • you started your course in September 
  • you’ve completed your student online registration.

We’ll confirm your attendance to the NHSBSA in early November to release the funds to you. It can take up to 10 working days for payment to be processed once we’ve confirmed your attendance.  

I have a timetabled teaching session in room 0SC014 at Glenside – where is it? 

0SC014 is located at the back of the Glenside Student Centre (Student Union) building. It is the big brown wooden building located near car park 10. 

How do I contact the Accommodation Office at Glenside? 

Glenside Accommodation Service office is located near the Hub in 1H29. Reach them here. 

How can I contact Occupational Health Service at Glenside?

OH staff are based in 1G26, however they’re only on-site when attending booked appointments. 

If I have a question about something, where can I go?

Staff at our InfoPoint will be happy to help you. You can find it in Glenside Library in D Block. 

Your Course

I already feel like my course isn’t right for me? Can I switch? 

Please don’t rush into a decision, it sometimes takes a while to settle in to university life. First, chat to your programme leader or your academic personal tutor and explain to them what you’re struggling with. They can offer support and guidance. Also, why not book an appointment with one of our Student Experience Coaches?

How do I become a student rep? 

The Students’ Union runs a student rep system, and ideally look for one student rep for every 25 students on your year of study on your course. They are usually chosen at the start of the academic year, so speak to your programme leader about this if you haven’t already received information about it. 

Money and Finance

Use the resources of the UWE Bristol Student Money Service. They have plenty of online information as well as an enquiry form to support and advise you.  There are additional resources on Money and Finance, including an enquiry form for tuition fee issues. 

My student loan is delayed. What can I do? 

Students can apply for a short-term loan and repay after 30 days with no interest added. 

My rent is really high and I can’t afford it/I’m struggling with money. What can I do?  

Firstly we advise students to apply for all the funding they are eligible for from Student  

Finance and then apply for the Student Support Fund. Also, they could look for part-time work alongside their studies, and sign up to BlackBullion for free money education. 

How do I find a job? 

The Students’ Union JobShop advertise part time jobs both on and off campus.

I’m an international student – is there any support for living/course costs?  

Yes, the International Student Support Fund. You can also apply for the placement loan if you incur placement costs. 

Accommodation and Housing

Information regarding accommodation, including who to contact about UWE Accommodation issues, can be found on our website. The Students’ Union Advice Centre can also provide support regarding housing and accommodation issues.

I’m struggling financially and can’t afford to pay my rent. What should I do?

Firstly we advise students to apply for all the funding they are eligible for from Student  

Finance and then apply for the Student Support Fund. Also, they could look for part-time work alongside their studies, and sign up to BlackBullion for free money education. 

I haven’t managed to find anywhere to live. Who can help me? 

Don’t panic – there’s lots of help out there to make sure you find somewhere to live. The Students’ Union can support you, so check out their advice pages. 

I’m struggling with my housemates and I really want to move.

In the first instance it’s probably best to see if you can resolve any difference you might have. Learning to live with other people can be tricky, and the SU has some great tips and advice that might help. If you really feel you need to move then contact the SU Advice Centre for support. 

Wellbeing and Support

I’m struggling with my course? I feel like I’m behind with the work and need some support. 

If you’re struggling with any aspect of your course, contact your Academic Personal Tutor. You could also consider booking an appointment with one of our Student Experience Coaches to get one-to-one support. UWE also offers study support workshops and online help for a range of issues, including essay and report writing, referencing, and time management. 

I’m an International student and I’m struggling to get settled in Bristol. 

There are a range of targeted support services who can help you make the most of your time here in Bristol, as well as specific events for International students. You can also contact our Global Student Support Team. 

I need some help for my mental health. Where can I get the support I need?

If you’re struggling with your mental health and wellbeing then please don’t hesitate in reaching out for support. Download the Wisdom app, which offers live chat and video calls with counsellors. Also check out our Wellbeing Service webpage which includes a range of self-help resources and guidance. 

I’m concerned about my drug or alcohol use at the moment, and really feel like I could do with some help. 

UWE Bristol does not condone or condemn the use of drugs including alcohol; we are focused on providing students with the knowledge to be safe and feel supported. We operate a policy of harm reduction that prioritises the welfare and wellbeing of our students and wider community. We have a free Drugs and Alcohol Service if you would like support from a professional. 

I’m looking for support following sexual assault? 

We have an Anti-Sexual Violence Service here at UWE Bristol which provides a non-judgemental, inclusive and confidential safe space for you to seek support if you have experienced sexual trauma of any kind, even if you don’t want to report something.

Disability Support

I have a disability and feel nervous about how this will be managed during my time at university. 

Please don’t be nervous, there is a whole range of support available to you. If you haven’t already done so, make sure you have disclosed your disability to the Disability Service. This Disability Support Guide covers everything you need to know. 

I am neurodiverse, and would like to know what support is available to me.

The Access and Learning Strategies team are specialist practitioners in neurodivergence and mental health. They offer a range of services including groups, workshops, drop-ins and one-to-one support, along with neurodiversity screening. 

Library and Careers

I want to start thinking about my future career, as well as looking for part-time work or internships while I study. Who can help with this?

There are so many opportunities available here for you at UWE Bristol: 

You can find part-time and term-time roles that work around your studies by visiting the JobShop. 

InfoHub  is your first stop for careers advice, job listings, and help finding internships. 

I want to start thinking about my career in the creative industries – how can I do this? 

Learn how to talk about your creative skills and experience in a way employers understand. We offer regular sessions to explore freelancing, running your own business, building your CV, covering letters, and confidence. UWE Careers & Enterprise Padlet 

Use our Showcase website to develop your online presence and portfolio. 

Get freelancing experience and opportunities through our NewWave creative agency. Fill out this form to register your interest. 

Join groups like Bristol Creative Industries for job alerts, networking, and events. 

What are you up to after graduation?

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Zoe Tonks, International Business

This June, I’ll be kicking off an exciting new chapter as an Operations Associate with Rowden Technologies, a fast-growing company specialising in mission-critical systems for challenging environments. With my degree in International Business, I’ll be working across the operations team, supporting the company’s growth and diversification with an initial focus on Supply Chain development. While I’m eager to dive into this hands-on experience, I’m also keeping the door open for further education down the line, with my long-term goal still focused on international trade and policy

Manar Amasha, Biomedical Science

As I wrap up my final year, I’m applying for master’s in research (MRes) programmes with hopes of doing a PhD in cancer and regenerative medicine. Being a Student Career Coach has really boosted my career development skills – it’s helped me navigate where and how to look for master’s courses and part-time jobs. I’ve also thrown myself into the university life, joining societies and even winning my first ever presentation award at Europe’s first conference supporting scientists from marginalised and underrepresented backgrounds, an opportunity I found through UWE!

My advice? Be proactive, put yourself out there, use every resource available and don’t be afraid to ask questions – you never know where it might lead.

Becca Chan, Mechanical Engineering

After a jam-packed 4 years at UWE, I’m pleased to be graduating and starting a graduate scheme at an engineering company based in Bristol. I’m very grateful for the opportunities I’ve had at UWE to develop my skills from manufacturing in the workshop, Formula Student and my role as a Student Careers Coach and Student Rep. I greatly encourage current students to make the most of their University experience and get involved with anything and everything that’s on offer!”

Mohamed Abdelsalam, Law

While I haven’t secured a graduate role yet, I’ll be taking part in a month-long internship in Bali. I’ll be working closely with the local community to support small businesses, something that really aligns with my passion for giving back to underrepresented communities. This experience will also help me develop key transferable skills that are essential in a legal career, while giving me a much-needed break from academic life.

How to harness AI to help with your next career steps

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by Careers and Enterprise

We hear a lot from students and graduates about how tricky it is to know when and how to utilise AI in your career development.

This guide will help you recognise where AI can add value and save time and where it’s best to stick with traditional methods!

Use AI to:

Get started

Facing a blank page at the start of making an application, CV or cover letter can be daunting, so using AI to give you a basic structure and template is a good time saver and gets you off the mark.

Edit and review

Most employers use software to score applications/ CVs etc and they will pick up on spelling, grammar and typos which could result in an unsuccessful application. Using AI to check for spelling, punctuation and grammar errors is really helpful, it can also help you stick to word limits and add more impactful language.

Assess suitability for a role

AI can be great to quickly generate options – feed in information about your skills, qualifications, likes, dislikes, interests and values and see if it can provide some ideas on roles that would suit you. Remember it’s just working off algorithms and doesn’t know you personally, so don’t assume it’s got it right, but it’s a good way of generating ideas, then you can continue to hone it if it’s coming up with ideas that aren’t a good fit.

Help prepare for interview

From giving you a schedule of preparation, possible questions and tips on techniques, there are loads of ways AI can help you prepare for interviews. ·

Perfect the STAR method

If you haven’t heard of this method (also known as the STAR technique) then get on Google right now, as it’s a game changer for both applications and interviews. It’s basically a formula for giving good examples that score well in recruitment processes, but it can be tricky to master – write out a STAR example and ask AI to assess it, or if you’re new to STAR, ask it to help you understand how to utilise this very helpful technique!

Research companies

Company research is key in several areas of careers – from working out which companies you might want to work for, to including company information in cover letters and talking about your fit at interview. Some websites make it easier than others to look into a company, but AI can usually give you a good summary in seconds that will help you assess and demonstrate your fit with them.

Don’t use AI

To do it all

As a graduate (and human being) your experiences, skills and attributes will be so much richer, more interesting and compelling than what AI will come up with. Applications/ cover letters etc created entirely by AI are unlikely to get you an interview or job, as it will be too generic, plus it’s easy for employers to spot where AI has been used.

To cheat technical assessments

Employers are already implementing software to detect use of AI in assessments, so you may get caught, but even if you don’t, getting a job that you can’t do is not a good outcome! Practice assessments and give them a real go yourself to reflect your true skill level.

To get answers in an interview

AI is great for interview prep, but using it in real-time to answer interview questions is not a good idea. At best, you won’t be engaging well with the interviewers if you’re looking at a screen and, as it’s pretty obvious if someone is doing this, you could well be eliminated from the process.

With the assumption it’s right

Although exceptionally clever and helpful, AI is in its infancy and isn’t right all the time!

It basically just summarises a collection of data/ information from across the internet and not everything on the internet is accurate or creditable. Cross-reference information with reputable sources of information such as Career Toolkit and Prospects.

Without thinking about your data

AI platforms hold your data for a period of time and once information is out there, it’s hard to control or get back. Try not to include personal data within CVs/ application checks for this reason, or at least read the platform’s privacy and data handling statements to ensure you’re happy with them before including this information.

Need to resit? You got this!

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Have you had some results back that you weren’t expecting? While assessments can be stressful, resits and retakes bring a new element of anxiety to sitting exams, especially if you need to pass. It can be a knock to your confidence and feelings of worry and self-doubt may creep in. What is important to remember is that you are not alone. We’ve pulled together a collection of resources, services and handy tips to help you prepare to resit any assessment calmly and with the confidence to pass.

Firstly, get in the zone

To help set yourself up for success, you may need to put some healthy habits in place to help keep your mind and body in a good place.

  • Recognise this will be a stressful period. Although unpleasant, it is completely normal to feel nervous during this time. You won’t feel like this forever.
  • Setting up a routine will work wonders for your mental and physical health. Plan out your days and make sure you’re giving yourself enough time to have breaks, eat proper meals and get a good night’s sleep.
  • If you feel you are able, try and move your body or exercise, whatever that looks like for you. Research shows that moving your body alongside study is great for improving memory retention, relieving stress, boosting energy and strengthening focus.

Start to prepare

  • Set up a revision plan. It’s a bit boring and feels like it’s taking up precious time, but seeing what to focus on and when will help you plan your workload a bit better and avoid any last-minute cramming. The Student Success Coaches are great at helping with this. We’ll talk about them more in the study support section!
  • You might be tempted to immerse yourself in work at the moment, but rest and breaks are key to absorbing information. Try and plan in chunks of work punctuated with breaks away from what you are doing. Go for a walk around campus, get some sun on your face or grab lunch with a friend. Fresh air and new environments are your brain’s friends right now.
  • Go over your feedback. If you can pinpoint what didn’t go to plan in your first assessment, you can make sure you don’t make the same mistakes again. Set up a meeting with your personal tutor or programme/module leader to help understand how to improve. Alternatively, check out this web page to help you learn from your feedback.
  • Try a new approach to study. If you revised with one technique last time, why not try a new one? Try not to just passively read over stuff – make flash cards, colour code information, record yourself, draw diagrams or get a friend to test you. Check out this reel for more inspiration on study techniques.

We got you!

It’s our job to help you, so make the most of what’s on offer to make this resit period a little bit easier.

  • Our wonderful team of Student Success Coaches are specifically trained to help you through assessments and resits. Amongst other things, they can help you create a revision plan, learn from feedback, boost confidence, help with time management and be a non-judgmental listening ear to any issues you may have. You can meet with a coach face-to-face or set up a call, whatever suits you.
  • If you need to brush up on referencing or academic writing skills, our study skills page will be able to help. We also have college-specific study support, tailored for your subject.
  • If you are disabled or neurodiverse, this page details all the support you are entitled to including assistive technology and applying for reasonable adjustments.
  • The library run a huge variety of study workshops to help with assessments and resits, as well as support with assessing databases, learning materials and e-books. If you have a question, you can always Ask a Librarian on our 24/7 live chat service.
  • Remember to make use of your academic personal tutors, module leaders or programme leaders if you want to talk through anything or if you have a question.

Need someone to speak to?

If you are struggling, you are not alone. We have a huge range of resources to give you the help you need. This includes our Drugs and Alcohol service, The University’s Chaplaincy Team, the University Information Point and much more. We also have a 24/7 live chat through our Wisdom App which can connect you with trained counsellors.

And finally, remember, this is an opportunity give your assessment another shot. Learn from your mistakes but try not to dwell on them. Unlike the first time, you’ve been here before, so you know what to expect this time round. Keep your goal in mind and visualise yourself getting the result you want. Believe in yourself, look after your body and mind, and reach out for support if you need it. You’ve got this!

Moving Out or Having a Clear-Out? Donate to the UWE Sustainability Hub!

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Got stuff you don’t need anymore? Don’t bin it—donate it! The UWE Sustainability Hub is collecting clean, good-quality items to help new students moving in this September. It’s a great way to cut down on waste and help out your fellow students.

What’s the Sustainability Hub?


It’s your on-campus shop for free or super cheap second-hand stuff—crockery, clothes, small appliances, books, and more. You can swap your donations for tokens to spend, or just pick things up for around 20p. We also have bigger-ticket items like monitors and other electronics.

What Can You Donate?


We’re looking for:

  • Small household and electrical items (like kettles, plates, utensils)
  • Clothes, shoes, and bedding


Just make sure everything is:

  • Clean and in decent condition
  • Bagged up
  • Not broken, sharp, or unsafe


Where to Drop Stuff Off:


Donation points on Frenchay Campus:

  • Northavon House (ground floor lobby)
  • Outside the Sustainability Hub (Room 1D015)
  • Students’ Union (near reception)
  • Over the summer, you’ll also find extra donation bins in student accommodation bin stores—easy!

When’s the Hub Open?

  • We’re back from 10th September, and open longer during Move-In Week:
  • Wed 10 – Sun 14 Sept, 10:00–15:00
  • Regular hours: Tues–Thurs, 12:00–17:00

Why Bother?


Because it makes a real difference. From September 2024 to May 2025, over 20,000 students used the Hub, swapping more than 30,000 items. That’s 11.6 tonnes of waste avoided and 76 tonnes of CO₂ saved.

Tackling loneliness

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Loneliness is something that everyone feels at some point in their lives and each of our experiences are individual to us. It’s something which is particularly common at university. In fact, isolation and loneliness are two of the biggest problems facing current university students, both nationally and here at UWE Bristol.

Making friends and building connections at uni can be tough. It doesn’t come easy to everyone. You’re away from your usual support network, often living away from home for the first time, and it can get lonely sometimes.

If you’re struggling with feelings of loneliness, why not take a look at Mind’s website for tips and guidance.

We’ve also pulled together some information on how to build connections and meet others.

We hope you find this useful and remember to reach out to our Wellbeing Service if you’re finding things overwhelming. You can also find a range of self-help resources online.

Tips to help with loneliness

Watch this short video from Mind for tips to help you with loneliness.

Mind – connecting with others

Connect with others at the university

Events

A huge part of university life is meeting new people and making connections. To help you do this, there are a huge range of events and activities you can get involved with, whether you’re the life of the party or you prefer something more low key.

This is your chance to shape your experience to suit you, so take a look at what’s on offer and start building your community.

MOVE

MOVE is free for all UWE Bristol students and is designed to get you involved in activities that help you feel good and be active. There are a huge variety of classes and more than 100 weekly sessions. With so many different sessions available, you can try something new, take time to relax and meet lots of new people. 

The Centre for Music

Join the Centre for Music– a free, exclusive facility for all UWE Bristol students and staff. Sign up to get involved with one of their playing and singing groups, take advantage of the rehearsal rooms and studio space, or go along to any sessions or music lessons.

Volunteering

Volunteering is a great way to meet others, all whilst doing something great that makes you feel good. You can take part as little or as often as you like, and you’ll meet people whilst helping your community.

Connect with others through The Students’ Union

Events

The Students’ Union host a range of events throughout the year and try to cater to all tastes. Many students go along to events to meet new friends, so why not give it a try?

Societies

Get involved in a society! It’s a great way to meet like-minded people who share your interests, learn new skills and most importantly, have fun!

Connect with others in the community

Meetup

Meetup is a great way to meet other people in your local area. Browse groups by interest (like health and wellness, film, technology) or search for groups near you. Millions of people use Meetup and there should always be likeminded people nearby.

Time outdoors

Time outdoors provides a list of activity clubs in your local area, such as walking, running, climbing and cycling groups.

FriendMatch

FriendMatch works like a dating site, but matches people up with new friends rather than dates. Meet new friends near you, or connect with others around the world.

Do It

Volunteering is another good way to meet other people. Search opportunities near you using Do It, the national database of volunteering.

Find support in the community

Befriending

Sign up for an informal weekly phone chat with Changes Bristol Befriending Service. Befrienders are trained volunteers who are happy to listen to you speak about how you’re feeling, what challenges you’re facing and how you’re coping.

Student Space

Student Space offer free, confidential, one-to-one support by text, webchat, phone and email. They’re there to help with whatever challenge your facing whether it’s loneliness, mental health, studies, money, relationships or isolation.

Mind’s online community

It’s a powerful thing to connect with someone else over shared experiences. Side by Side is an online community where you can listen, share and be heard.

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