UWE Bristol and BPM Contracting Services are thrilled to announce their 24-month Knowledge Transfer Partnership (KTP), funded by Innovate UK. KTPs consist of a unique three-way collaboration between a business, a university and a graduate with the aim of creating positive impact, enabling transformational improvements, and driving innovation.
BPM Contracting Services has been operating for seventeen years and is one of the South West’s fastest growing building maintenance firms. Working with housing associations, local governments, healthcare providers and domestic clientele, they aim to deliver the highest quality of service to customers. BPM also has a commitment to supporting the local construction industry and community, providing training and apprenticeships, and a long-standing commitment to sustainable practices. They have held ISO14001 certification for 10 years with the aim of minimising harmful impacts on the environment through sustainable practices.
The project aim is to develop and implement a novel organisation-wide quality management system, through distributed leadership development, customer relationship metrics, digital integration of systems, performance benchmarking, and employee training for retention and continuous improvement.
UWE Bristol academics, Dr Kyle Alves, Dr Anabela Soares and Gareth Edwards will be working on the project. Dr Kyle Alves will be the lead, and is a Senior Lecturer of Information Systems and Operations Management. Dr Anabela Soares is a Senior Lecturer in Strategy and Operations Management and Gareth Edwards is a Professor of Leadership and Community Studies and Director of Research and Enterprise.
With support from the academic team, the project will innovate BPM’s approach through developing new digital capabilities, improving customer relationships supported by new technologies and increasing the competitiveness of BPM against larger competition in public tenders.
The Associate will work with the Senior Management Team, maintaining full visibility of areas being developed within the project.
Find out more about Knowledge Transfer Partnerships at UWE Bristol.
