by Reem Elnady
Last month, I attended the World Planning Schools Congress in Helsinki to present my PhD research on Muslim refugee women’s everyday experiences of integration in Bristol. A highlight of the trip was a mobile workshop on public libraries, visiting Oodi (Helsinki Central Library) and Sello Library in Espoo. These visits offered a powerful glimpse of what it looks like when a city genuinely invests in social infrastructure – not merely as buildings or services, but as vibrant everyday spaces where people gather, learn, rest, make, and participate in public life.
This visit encouraged me to reflect deeply on the core focus of my PhD: what role do urban environments play in shaping refugee women’s daily experiences of integration?

The Bristol Context: Seeking Urban Presence
My thesis examines how Muslim refugee women negotiate their presence in Bristol through what I call localised social infrastructures – community centres, ESOL classes, women’s groups, and the essential support workers who make these spaces accessible. For many women, these are relational lifelines where isolation is actively interrupted. However, a critical tension exists: these spaces provide essential bonding capital (safety and familiarity) at the expense of bridging connections to wider society, often becoming socially enclosed.
While public libraries did not emerge as a central theme in my Bristol fieldwork, many of the needs the women described resonated strongly with what I observed in offered Oodi and Sello. They highlighted the profound need for safe and welcoming spaces to gather; places for learning, language, confidence, and practical skills; spaces for children and young people; and environments that support both bonding within communities and bridging across difference.
Redefining the Public Library
In Finland, public libraries are framed through a wider civic purpose. The Finnish Act on Public Libraries (2016) identifies libraries as institutions that must promote equal access to education and culture, access to information, reading and literacy, and lifelong learning. Crucially, it also mandates the promotion of active citizenship, democracy, and freedom of expression, stating that these aims are grounded in community, pluralism, and cultural diversity. Walking through Oodi and Sello, I found myself thinking less about libraries as repositories of knowledge and entirely about them as active urban infrastructures designed to support different forms of social life under one roof.

Located beside Citizen Square and facing the Finnish Parliament, Oodi offers a powerful example of how a public library can be imagined as a democratic urban interior. What struck me most was the openness and flexibility of the spaces. Rather than functioning solely as a place to loan books or read, it felt like a bustling civic living room: young people doing homework, children and families using the library as a meeting place, people playing chess, and others simply sitting, resting, or spending time without any obligation to buy spend money.
The library’s spatial organisation also challenges traditional hierarchies of cultural provision. Books and quiet study spaces remain central, but they sit alongside group rooms, public kitchens, gaming spaces, studios, and urban workshops. You do not need personal capital to own a sewing machine, 3D printer, or recording studio; these are freely accessible, shifting the library from a place of reading to one of making and participating.

Sello Library offered a different but equally important example. Located alongside a busy shopping centre in Espoo, it shows how a library can interrupt the commercial logic of the mall by inserting a free, non-commercial public interior into a consumption-based environment. While shopping centres are often treated as public spaces, their publicness is conditional on consumption. Sello provides a non-transactional civic interior where people can gather, rest, play, and use services without spending money. In this sense, the library quietly redefines who has the right to occupy valuable urban space.

Rethinking Spaces of Integration
For women in my research—who frequently experience the macro-city through exclusion or conditional welcome, and whose needs are consistently placed last—a free, high-quality public amenity serves as a powerful spatial statement of their right to be in public. Crucially, these libraries suggest a structural solution to the bonding/bridging tension. By offering diverse resources—multilingual story times, youth spaces, and workshops—they organically facilitate cross-cultural encounters structurally blocked elsewhere. Diverse demographics naturally overlap, allowing marginalized individuals to build new connections without losing the safety of familiar networks.
Furthermore, social infrastructure is not just about socialising; it is an incubator for urban survival. In my research, women use community spaces to navigate institutional systems, understand child welfare, and decipher UK life. Rather than forcing refugee women to rely on fragmented, under-resourced voluntary sectors, a public library acting as true social infrastructure helps marginalized residents firmly anchor their everyday integration.

Planning for Everyday Integration
The lesson I took from Helsinki is not that Bristol should simply copy Oodi or Sello. Our urban infrastructures are shaped by different welfare systems, planning cultures, and histories of migration. Rather, the visit helped me ask a question that sits at the very heart of my research: what kinds of everyday spaces make integration liveable?
Integration is heavily shaped by everyday infrastructures that allow civic participation, not just macro-level policies like housing or employment. Social infrastructure is therefore not an optional community benefit; it is the foundational urban condition making presence, recognition, and belonging possible. In a time of budget cuts and austerity where social infrastructures are severely underfunded, perhaps we need to pause and seriously reconsider their profound civic benefits for migrants and refugees’ communities.
I would like to extend my sincere thanks to the Centre of Sustainable Planning and Environments (SPE) at UWE Bristol for supporting my attendance at the WPSC 2026, and to the workshop organizers for facilitating such a thoughtful and inspiring experience.
All photos featured in this post were taken during my visit to Helsinki’s Oodi and Sello libraries.
























