Communicating mobility inequalities to diverse groups: notes from the Milano Conference

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Mobility inequalities are complex and influenced by numerous factors. To address these, we must improve our communication methods and broaden our perspective to encompass policies from around the globe.

Opening session of the Inequalities Conference, Milano Triennale, 30 October 2025 – Credit: Photo by the author. 

by Eda Beyazit, Research Fellow in Active Travel and Micromobility

When I was invited to speak at the closing conference of the Milano Triennale 2025, themed Inequalities, as one of the panellists, I found myself facing a familiar question: how do we talk about mobility inequalities in a way that resonates beyond academic circles? As someone who has worked in the field of transport and mobility for nearly two decades, preparing for this event meant reflecting on how to make complex issues accessible to a wider audience, even if these are experienced by the majority on a daily basis.

The one-day conference, organised by Politecnico di Milano, in celebration of World Cities Day, was inspiring, with panels exploring themes ranging from access to clean water to the equity challenges of the digital transition. The final session brought together international voices from local authorities and supranational organisations discussing the role of cities and metropolitan areas in addressing inequalities.

Our panel on Mobility, Migration and Inequalities, organised and chaired by Paola Pucci and Giovanni Lanza, included three panellists and focused on three guiding questions:

  1. How can mobility inequalities affect contemporary society?
  2. What specific issues have you addressed through your research?
  3. Which new perspectives, policies, and projects can help reduce them?

In this post, I would like to share some of my reflections, not through the lens of academic writing, but as a conversation about how mobility, care, and social and spatial inequalities intersect. For transport enthusiasts, though, I’ve included a selection of links to academic sources that might be of interest.

Mobility is power-driven: Stories from the peripheries

To mobility scholars, mobility is never just about getting from one place to another. It’s deeply connected to power dynamics. Our ability to move freely often depends on who we are: our income, gender, age, social class, or race. Can a wheelchair user get to work independently without needing help? Can children walk safely to school on their own? How long is the daily commute of a migrant woman living on the edges of Milan or a woman who crosses borders daily to earn a living in sub-Saharan Africa?

A woman walking across a field and the railway lines to reach a bus stop (Istanbul) – Credit: Photo by the author.

Yet, these aren’t only questions about social norms or justice. They’re also about who decides how we design our cities, towns, and transport systems. Policy and planning still tend to imagine an able-bodied, middle-aged man, likely a driver, as the “typical” transport user. This approach leaves out so many people who face overlapping challenges, caring for others, juggling time, or struggling to afford transport, and adds further burdens on them.

In one of my research projects, I studied women domestic workers living in Istanbul’s peripheries, most of them with migrant backgrounds. During the pandemic, when public transport services were reduced, they created their own system of shared mobility. They organised with drivers of school and factory shuttles, through their social networks, to run informal minibus routes between their neighbourhoods and the gated communities where they worked.

These collective arrangements enabled them to remain employed. In many ways, this was an example of commoning mobilities – practices of cooperation, trust, and solidarity, in this case, when formal systems failed.

Yet I also describe these as precarious mobilities: risky, fragile, and dependent on informal arrangements. The shuttles could be overcrowded or unsafe, the vehicles are unlicensed, and the women may be anxious about police inspections. And, of course, many domestic workers lacked the networks or resources to join such systems at all.

A minibus dropping off female domestic workers heading to one of the gated communities on the outskirts of Istanbul – Credit: Snapshot from the documentary ‘Servis: commoning commutes’ by Erhan Kugu and the author.

Mobility inequalities, in this sense, affect far more than transport choices: the processes that lead to those choices, and even the very ability to be mobile, are shaped by power dynamics within societies. Moreover, such inequalities tend to deepen with intersecting challenges – as seen in this example, being a migrant woman, a domestic worker, and living in the peripheries of a metropolitan city.

Beyond infrastructure

There are growing efforts to make mobility more inclusive, but many focus primarily on infrastructure, including new subways, air-conditioned buses, bus rapid transit systems, and paved rural roads. These are vital, but not everyone benefits equally from them. Some people even bear the negative consequences of these projects, such as displacement, gentrification, unsafe walking conditions, pollution, or reduced access to their livelihoods.

Credit: Photo by De an Sun on Unsplash

We also need to understand mobility as something social and emotional: a means to reduce isolation and loneliness, build confidence, and become part of community life. Transport systems should allow people of all ages, genders, and backgrounds to move with dignity.

Planners have been discussing participation for over fifty years. To me, it still is the most vital step. What really matters is developing participatory methods that give local residents and communities a genuine voice in shaping mobility policies and projects, not in a tokenistic way, but as equal partners. This approach involves methods of listening, caring, and co-creating the city together.

So we need to consider not only the distribution of transport resources, but also the processes that lead to this distribution: whose needs count, and who gets to decide? The call to think through different forms of justice, such as recognition and procedural, shouldn’t be limited to achieving just transitions to low-carbon transport, even though that has rightly become a significant priority in transport research. If we aim to build inclusive transport systems from the start, the transition to greener mobility will follow more naturally. In other words, a fair transition shouldn’t be a by-product of decarbonisation efforts but rather the foundation of them and that justice-led planning can make environmental goals more achievable.

Looking ahead

Drawing on my and others’ work on gender and mobility, I believe we should start treating mobility as part of a city’s care infrastructure, something that supports not only economic life but also social connection and community care. Seeing transport as a caring system changes how we prioritise investments: from big roads to safe pavements, from faster metro lines to more reliable local buses. Istanbul’s free travel card for mothers with children under four, or Bogotá’s “care blocks,” presented by its former Mayor Claudia López at the conference, linking transport with daycare and community facilities, are inspiring examples. Care infrastructure should not only support recognised carers, but also help communities look after one another, an infrastructure of solidarity as much as of movement.

There’s also the question of how we communicate our messages. As researchers, we often rely on reports and journal articles, but these rarely reach the people who make decisions or those who live the inequalities we study. We need more creative and accessible ways to share knowledge and to build stronger collaborations between planners, civil society, and communities. In my own work, I’ve found that storytelling, especially through documentary film (coming soon!) can make invisible inequalities visible. It builds empathy and opens space for dialogue. Similarly, running small-scale street experiments or co-creating public space projects with local communities can generate real, tangible change. Advocacy, when combined with lived experience, can lead to action.

Tram passing next to a protected cycle lane, Amsterdam – Credit: Photo by author

When I worked with domestic workers in Istanbul, I saw how migration plays a crucial role in shaping everyday mobility inequalities. This reminds me that we must reach beyond our disciplinary comfort zones to engage with labour geography, migration studies, and fields like data science, AI, and technology design. Mobility scholars already have rich evidence on how inequalities emerge. If we can engage with these disciplinary areas on the basis of justice thinking, we can translate that knowledge into policies and plans that reduce anticipated mobility inequalities.  

This blog was written by Dr Eda Beyazit, Research Fellow in Active Travel and Micromobility at the Centre for Transport and Society, University of the West of England, Bristol.

Dr Eda Beyazit previously worked as an Associate Professor in Urban Planning at the Faculty of Architecture, Istanbul Technical University, and founded the IstanbulON Urban Mobility Lab. Eda was an Urban Studies Foundation international fellow at the University of Manchester between 2022 and 2023. Eda completed her DPhil in transport geography at the Transport Studies Unit, University of Oxford, focusing on transport-related socio-spatial inequalities. Lately, her interests include gender, precarity, and the urban periphery.

Welcome to the Centre for Transport and Society blog!

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Welcome to the Centre for Transport and Society blog where we plan to share with you the latest updates from our research centre.

The aim of CTS is furthering understanding and influence on the interactions between mobility, lifestyles, and society in a context of technological change.

We design, plan, and deliver a range of research works on six core themes, with integrated multi-disciplinary knowledge within transport and society.

Theme 1 – Transport infrastructure and design

This theme is about designing infrastructure to meet travel needs by creating systems for movement that are efficient, attractive, comfortable and safe to use. They need to minimise embodied carbon, and they need to assist in promoting travel that itself minimises carbon emissions, and other adverse environmental impacts such as air pollution and noise.

CTS has been engaged in empirical research connected with human scale and vehicle movement in the street environment. This has involved exploring the links between design, behaviour and regulation. Empirical research linked with cycling has been undertaken, for example relating to eye movement of cyclists and passing distances of motor traffic. CTS has been involved in drafting standards and guidance including Design Manual for Roads and Bridges CD195 Designing for cycle traffic, Local Transport Note 1/20, the Local Cycling and Walking Infrastructure Plans Technical Guidance, and the forthcoming Manual for Streets 3.

Side road crossing behaviour research has investigated both continuous footways and marked priority side road crossings with a view to evidencing and developing further current design guidance. We have also undertaken trials to measure the trust of pedestrians and cyclists in automated vehicles.

Theme 2 – Societal change, technology, and transport futures

This theme is about understanding what the future may be like, and how we should design systems to address current and future needs of an evolving society. There has been a long co-evolution of travel demand with technological development. This co-evolution has resulted in new demand for travel  in response to the invention of new transport systems, recently for instance, such as micro-mobility. It has also worked the other way around with travel aspirations influencing by transport systems, for example in relation to levels of comfort and attractiveness. Innovations in other sectors, such as the invention of the telephone and the diffusion of refrigeration, have also influence connectivity and the desire to travel, and the need to transport goods.

Digitalisation has significantly increased dramatically in the last 20 years, and digital services and products have changed people’s lives and their preferences to both digital and also physical interactions and activities. Technological development has the power to disrupt the ways we live our lives, and the future may offer a range of technologically facilitated opportunities, including for example perhaps automated vehicles, shared mobility, drone deliveries, and even flying taxis. In addition, the development of newer, less or zero carbon intensity and cleaner technologies are emerging to support pathways to reduce impacts on the climate.

Theme 3 – Travel behaviour, lifestyles, and the life course

At the core of our research at CTS is the development of a body of knowledge around travel behaviour. This research draws on empirical research informed by psychology and sociology. We seek to understand the extent to which travel behaviour is pre-meditated for different types of trip, the degree to which novel information or social relationships influence choices, and the extent to which reported attitudes to future travel behaviour can predict behaviour. CTS has developed a strong international academic reputation in this thematic area and has also provided expert advice to national and local policymakers. This theme covers aspects specifically relating to sub-sections of the population, for example, in particular the ageing population, and the emerging behaviours of younger generations, and those who are neuro-diverse or are physically disabled as a result of the transport environment.

Theme 4 – Sustainable transport policies and solutions

Sustainable transport is concerned with creating attractive options which reduce the environmental consequences of travel choices, whilst also promoting greater equality of accessibility. Walking and cycling, as very low environmental impact modes which also encourage a healthier population, are central to this theme. Collective mobility solutions including shared ownership and use of transport assets are also important, as well as cleaner technologies (e.g., electrification, clean fuels). The theme seeks to understand the barriers to a greater role for sustainable mobility options and to develop knowledge to support their development to drive transport decarbonisation and reach the net zero target by 2050.

Theme 5 – Social impacts of transport

The way transport systems are design can have a significant impact on people’s ability to access to key local services and activities (e.g., jobs, goods, healthcare, education, leisure). A lack of accessibility may reinforce the social exclusion of particular demographies, for example, depending on the geography of the area they live in (e.g., urban or rural), coupled with their particular needs (e.g., mobility impairment, household structure and age profile), and economic status (e.g., disposable income). This theme is about understanding how to take into consideration social needs and expectations when designing and planning for people’s travel in such a way as to avoid social injustice and support equity. Our work in this area again leads into policy and planning practice.

Theme 6 – Towards sustainable freight

Freight transport represents a key driver of the economic prosperity of a region or a city. However, it is responsible for one third of UK transport carbon emissions, with road freight (e.g., trucks and vans) being the main contributor. The increasingly significant role that e-commerce and home deliveries have had in the last ten years has created great economic advantages for companies. However, inefficient management of urban freight flows can generate road congestion, poorer air quality, visual intrusion, increased risk of collisions and injuries, and a generally negative impact on urban accessibility for people as well as goods. This theme is about exploring the challenges and opportunities in planning and design of sustainable freight transport systems.

We look forward to sharing CTS’s development and future research, but in the meantime, you can find out more about our latest research activities, seminars and events by visiting our website and following us on Twitter.

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This blog post was written by Dr Daniela Paddeu who is a senior researcher at CTS and is the freight specialist of the research centre.

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