A message from Bristol City and South Gloucestershire Council

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by Sara, South Gloucestershire Council and Christina, Bristol City Council

We’d like to offer you a very warm welcome to South Gloucestershire, home to UWE Bristol and our wonderful city of Bristol where many of you will choose to live and spend your free time. We hope that the start of this academic year at UWE Bristol goes well for you.

The COVID-19 pandemic poses a global challenge and we will only beat it if we work together. We need to behave differently and we need to be flexible, adapting to the safety measures as we move around the campus and across our city area. There is still so much to enjoy as a student here, as long as you do this responsibly and in line with national and local safety guidelines.

Making the most of Bristol

You’ve chosen a fantastic city to study in and will play a hugely important role here. You can still enjoy a social life as long as you keep COVID-19 compliant. Our pubs, cafés and restaurants want you to experience what Bristol has to offer, but they need your help to do this safely. Make sure that you follow the measures put in place to keep everyone safe.

This includes maintaining a safe distance outside our venues if you need to queue, wearing face coverings in shops at all times, and in restaurants, pubs and cafes when not seated at a table, and following social distancing guidelines. It’s also mandatory that you do not to gather in groups of more than six people unless you all live together (or are in the same bubble).

Protecting yourself and others

Make sure you continue to:

  • Wash your HANDS – frequently for at least 20 seconds.
  • Cover your FACE – in all mandatory settings, including shops and on public transport.
  • Keep SPACE – between you and others not in your household.

If you are feeling unwell and develop any coronavirus related symptoms you should tell the University by calling the COVID Support Team on 0117 32 87000, book a test online and self-isolate until you get your results.

Symptoms to look out for:

  • A high temperature.
  • A new, continuous cough.
  • A loss of, or change to, your sense of smell or taste.

If you test positive for COVID-19, or need to self-isolate, please let the University know so that they can support you. Find out what you need to do and how to stay well.

Please ensure you register with your local GP here. This not only means you have quick access to healthcare and advice when needed, but also ensures the NHS Test & Trace service have the correct location for your whereabouts if you do test positive for COVID-19.

Visiting home

We know it’s common for students to travel back home in term time, however we urge you to please wait until the end of term to do so, if you can. This reduces the opportunity for the virus to hop from one area to another. If you do need to go home, please think carefully about how you can reduce the risk by limiting who you see and how you travel.

When travelling, try to avoid car sharing with those outside your household and avoid public transport at peak times. Walking or cycling, when it’s possible and safe to do so, is a great way to really get to know Bristol, if you can cope with our hilly terrain! You can find out more about cycling in and around Bristol here.

Asking for help

The University has put a wider range of measures in place to keep students, staff and the wider community safe and well on campus. If you’re worried about your health and wellbeing, please get in touch with the University Wellbeing service and they will provide the support you need.

Bristol and South Gloucestershire councils also have a variety of mental health resources for young people.

Staying up to date

It’s a good idea to keep up to date with the latest health and safety guidance and we recommend you bookmark the following links:

You can also follow Bristol and South Gloucestershire council on social media for the very latest information and guidance on how to stay safe in Bristol and South Gloucestershire.

Once again, welcome to Bristol, and we wish you every success at the start of this very different new academic year.

Keep safe, stay well.

Your University Health Centre

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by Lucy, Patient Services Manager at the University Health Centre

Did you know we have our very own doctors’ surgery right in the heart of Frenchay Campus?

It’s open to all UWE Bristol students, no matter which campus you’re studying at. You can stay registered with us for your whole time at university, which means you won’t have to worry about finding another doctor as you move in your second and third year. Plus, as we work in partnership with The Old School Surgery in Fishponds, registering with us means you’ll be automatically registered with them too. Effectively you’re getting two doctors’ surgeries for one!

It’s easy to register online and registering now means that we’ll be able to get your records from your previous GP so that we’re ready to treat you if you need us. It also means you won’t have to worry about going through the registration process or finding a walk-in centre when you actually need to see a doctor – you can just book an appointment with us without all the extra hassle.

And don’t worry – you can still see your previous GP if you go home for the holidays. You’ll just need to see them as a temporary patient. It won’t affect your registration with us in Bristol and you can easily re-register with them if you move back home once you’ve finished your course.

So why register with us?

We make it really easy for you to book appointments that fit around your lectures – you can even do it online. We only book appointments up to five days in advance, which means you’ll be seen quickly – no more waiting weeks to see a doctor. And if you need to be seen urgently we’ll make sure we see you on the day, either at the University Health Centre or just up the road at The Old School Surgery.

We’ve got a great team based at the Health Centre, made up of GPs, nurses and same day Urgent Care Practitioners. We also have three Mental Health Nurses, Ciaran, Naomi and Hillary who are available to assist you with any concerns or support you might need whilst you are studying at UWE. We’re a friendly bunch and you can talk to us about anything – trust us, we really have heard it all before!

We offer all of your standard GP services, including appointments, blood tests, travel vaccines, sexual health advice and free chlamydia screening kits. We can arrange your MenACWY vaccination, which protects you against four different causes of meningitis and septicaemia, if you didn’t have it before you arrived – and we really recommend that you have it. We also work in partnership with the University’s Wellbeing Service, offering you support for your mental health and wellbeing. We’ll refer you to other services in and around Bristol where required, to make sure you get all the medical help you need.

Remember that some common minor health concerns like coughs, colds, hayfever or an upset stomach don’t need to be seen by a doctor, unless they last for more than a week. Pop in to talk to your local pharmacist for advice – they’re experts who can recommend certain medications that you can take without a prescription. If the doctors’ surgery or pharmacy is closed, you can call NHS 111 for urgent medical advice.

If you’re an international student our healthcare system may be different to what you’re used to – don’t worry, we’re here to explain everything you need to know. Most services such as GP consultations and emergency treatment are free for everyone. You may need to pay for prescriptions, dental treatment and sight tests – although most students can get these at a reduced cost or free (just collect a HC1 application form from us or from the UWE Information Point). Doctors’ surgeries don’t provide eye tests or dental check ups – you can find an optician or a dentist through the NHS website.

Remember, we’re here to help you so that you can get on with your studies and fully enjoy your university experience – so register with us now!