Report your symptoms so that we can support you

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You will not be penalised. We need to keep you and the community safe, so report your symptoms, self-isolate, and we’ll support you.

We have a Covid Support Team especially for this unique period in time. You must contact them:

• if you have Coronavirus symptoms
• if you have received a positive test result

How do I report symptoms?

If you develop Coronavirus symptoms, self-isolate in your accommodation and ring 0117 32 87000. The phone line is open from 09:00 to 19:00 every day.

You can also report symptoms online using Infohub (login required). If you report your symptoms online a member of the team will call you back.

What we’ll do

We’ll take some details, explain how to book a free test with the NHS (if you haven’t already) and what your next steps are.

We can help you access your learning resources online and make sure you have all the support you need. We’ll also check back in with you throughout your self-isolation to make sure you’re ok and to see if there’s anything you need from us.

This goes for all students, wherever you’re living. For information visit our University life in self-isolation page.

How coaching groups can support your student journey

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by the Student Journey Team

In sport, the role of a coach is to support the people participating, reach their full potential. And when it comes to academic coaching it’s just the same!

During Block Zero, you’ll be put into coaching groups hosted in a Microsoft Teams site. Your group will be made up of around ten students within your programme areas and you’ll be able to meet up and work with your group virtually.

Once Teaching Block One and Two start, you’ll then be timetabled to meet up with six other groups of ten students, every two weeks for an hour and a half. During these sessions, the team coach that’s been assigned to you will present a pre-recorded lecture to you based around one of the 5 secrets to success. You’ll then break off into your coaching group to complete activities which will build on that theme and help you reflect on your experiences.

By working in a group and with your coach, you’ll be able to support each other to seek solutions to any issues you might be experiencing. You’ll also have the chance to build on your learnings from Block Zero, gain confidence and feel empowered to make the most of your opportunities at UWE.

We hope you enjoy working with your coaching groups and enjoy all that university life has to offer!