Report your symptoms so that we can support you

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You will not be penalised. We need to keep you and the community safe, so report your symptoms, self-isolate, and we’ll support you.

We have a Covid Support Team especially for this unique period in time. You must contact them:

• if you have Coronavirus symptoms
• if you have received a positive test result

How do I report symptoms?

If you develop Coronavirus symptoms, self-isolate in your accommodation and ring 0117 32 87000. The phone line is open from 09:00 to 19:00 every day.

You can also report symptoms online using Infohub (login required). If you report your symptoms online a member of the team will call you back.

What we’ll do

We’ll take some details, explain how to book a free test with the NHS (if you haven’t already) and what your next steps are.

We can help you access your learning resources online and make sure you have all the support you need. We’ll also check back in with you throughout your self-isolation to make sure you’re ok and to see if there’s anything you need from us.

This goes for all students, wherever you’re living. For information visit our University life in self-isolation page.

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