{"id":3940,"date":"2026-06-14T15:51:00","date_gmt":"2026-06-14T14:51:00","guid":{"rendered":"https:\/\/blogs.uwe.ac.uk\/student\/?p=3940"},"modified":"2026-09-17T11:21:20","modified_gmt":"2026-09-17T10:21:20","slug":"start-of-year-guide","status":"publish","type":"post","link":"https:\/\/blogs.uwe.ac.uk\/student\/2026\/06\/14\/start-of-year-guide\/","title":{"rendered":"Start of the Year Guide"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The start of the academic year can be a busy time as you get settled into student life at UWE Bristol.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This handy guide features some of the most commonly-asked questions to support new and returning students. And remember, if you still need an answer to your question, <a href=\"https:\/\/eur01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.mystudentlife.uwe.ac.uk%2Fs%2Fcontactsupport&amp;data=05%7C02%7CDanielle4.Richards%40uwe.ac.uk%7C6c3fda9d8f9f40cf410308df090fcbc0%7C07ef1208413c4b5e9cdd64ef305754f0%7C0%7C0%7C639239635573602114%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Xygcxd18jhAo5YlBkFhV8bkSrE4rZR4hgheiibCZa34%3D&amp;reserved=0\">submit an enquiry<\/a> on My Student Life. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Enrolment \ud83d\udcdd<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I enrol?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">Go to the Enrolment tab in <a href=\"https:\/\/newmy.uwe.ac.uk\/\">MYUWE<\/a>.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I get a timetable?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">After you enrol in <a href=\"https:\/\/newmy.uwe.ac.uk\/\">MYUWE<\/a>, you&#8217;ll be able to access your timetable. Once enrolled and providing timetables have been published, they will show in MYUWE 3 working days later. Your Starting Block timetable will appear automatically.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Where do I get my ID card from?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\"><strong>Returning students:<\/strong> You can purchase a replacement card <a href=\"https:\/\/store.uwe.ac.uk\/product-catalogue\/information-point\/replacement-id-cards\" target=\"_blank\" rel=\"noreferrer noopener\">via the Online Store.\u202f<\/a>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>New students:<\/strong> If you\u2019ve uploaded a photo to <a href=\"https:\/\/newmy.uwe.ac.uk\/\">MYUWE<\/a>, your card will be ready 2 working days later from the campus you study at, unless otherwise advised.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\"><strong>Campus<\/strong><\/th><th class=\"has-text-align-left\" data-align=\"left\"><strong>Date<\/strong><\/th><th class=\"has-text-align-left\" data-align=\"left\"><strong>Location<\/strong><\/th><th class=\"has-text-align-left\" data-align=\"left\"><strong>Time<\/strong><\/th><\/tr><tr><td rowspan=\"2\">Frenchay<\/td><td>Monday 14 to Friday 25 September<\/td><td>Z Block foyer<\/td><td>10:00-16:00<\/td><\/tr><tr><td>Monday 28 September onwards<\/td><td>Information Point (1D11)<\/td><td><a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/information-points\">Information Point opening hours<\/a><\/td><\/tr><tr><td>Glenside<\/td><td>Tuesday 1 September&nbsp;onwards<\/td><td>Glenside reception (1B29)<\/td><td><a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/information-points\">Glenside reception opening hours<\/a><\/td><\/tr><tr><td>Bower Ashton (including Spike Island)<\/td><td>Monday 14 September onwards<\/td><td>Information Point (0B16)<\/td><td><a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/information-points\">Information Point opening hours<\/a><\/td><\/tr><tr><td>Arnolfini<\/td><td>Monday 14 September onwards<\/td><td>Information Point (fourth floor)<\/td><td><a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/information-points\">Information Point opening hours<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Visit our <a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/information-points\/student-id-cards\">Student ID Cards<\/a> webpage for more info.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Where can I park when I come to campus to collect my ID card?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">Take a look at our <a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/car-parking\/guidance-for-students#a46c13f18-1c7b-4157-ba00-39528db6cfe4\">car parking guide<\/a> for students. Scroll down to find the details for your campus.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>My student loan hasn\u2019t arrived.<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Enrol in <a href=\"https:\/\/newmy.uwe.ac.uk\/\">MYUWE <\/a>and we will confirm your enrolment to the student loan company who will release the funds to you at the start of term.&nbsp;<\/p>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-1\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\">For all enrolment queries, please visit the Enrolment Hub or <a href=\"https:\/\/eur01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.mystudentlife.uwe.ac.uk%2Fs%2Fcontactsupport&amp;data=05%7C02%7CDanielle4.Richards%40uwe.ac.uk%7C6c3fda9d8f9f40cf410308df090fcbc0%7C07ef1208413c4b5e9cdd64ef305754f0%7C0%7C0%7C639239635573602114%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Xygcxd18jhAo5YlBkFhV8bkSrE4rZR4hgheiibCZa34%3D&amp;reserved=0\">get in touch with us<\/a> via My Student Life. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are looking for IT support or need help connecting to the wifi then use our <a href=\"https:\/\/www.uwe.ac.uk\/study\/it-services\/getting-started\">Getting Started With IT webpage.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Life at Frenchay \ud83d\udcbc<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Which buses go to the city centre?<\/strong>&nbsp;&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">The Metrobus goes regularly from Frenchay to the centre &#8211; look out for M1 and M3. You need to buy your ticket before you board.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Find out more about helpful <a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/getting-to-and-from-uwe\">transport options to and from campus<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I park at Frenchay?&nbsp;<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">There\u2019s limited parking at Frenchay. If you\u2019re going to park here, <a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/car-parking\/guidance-for-students#a1949a19c-39fb-4f9f-a155-b9c9b42a1135\" target=\"_blank\" rel=\"noreferrer noopener\">you need a permit.<\/a> Why not think about cycling instead? Check out this <a href=\"https:\/\/www.google.com\/maps\/d\/viewer?ll=51.48023677842282%2C-2.556724999999993&amp;spn=0.104235%2C0.2005&amp;msa=0&amp;mid=1YbZQn0a_k65SV-zbUKX1x9TIDDM&amp;z=11\" target=\"_blank\" rel=\"noreferrer noopener\">handy cycling map for guidance.<\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m confused by the room numbers \u2013 how do I find the right room?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">If it says on your timetable you&#8217;re going to room<strong> 2S706, <\/strong>then you&#8217;re looking for <strong>2<\/strong> &#8211; Level 2; <strong>S<\/strong> &#8211; S Block (all blocks have a block letter outside the entrance); <strong>706<\/strong> &#8211; room number. If you have any problems finding your way around, <a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/frenchay-campus\/frenchay-campus-map\" target=\"_blank\" rel=\"noreferrer noopener\">use this campus map<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>If I have a question about something where can I go?<\/strong>&nbsp;&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">You can find an answer or <a href=\"https:\/\/eur01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.mystudentlife.uwe.ac.uk%2Fs%2Fcontactsupport&amp;data=05%7C02%7CDanielle4.Richards%40uwe.ac.uk%7C6c3fda9d8f9f40cf410308df090fcbc0%7C07ef1208413c4b5e9cdd64ef305754f0%7C0%7C0%7C639239635573602114%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Xygcxd18jhAo5YlBkFhV8bkSrE4rZR4hgheiibCZa34%3D&amp;reserved=0\">submit an enquiry on My Student Life<\/a>. Staff at our InfoPoint will also be happy to help you. You can find it in D Block \u2013 1D11.&nbsp;<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Life at City Campus \ud83c\udfa8<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Where do I catch a bus to town?&nbsp;<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">We recommend catching buses from Blackmoors Lane rather than anywhere else as they are much more frequent there.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I get between Bower Ashton, Arnolfini and Spike Island?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">There\u2019s no UWE parking at Arnolfini or Spike Island, so you might want to consider public transport, cycling or walking. Check out this <a href=\"https:\/\/www.google.com\/maps\/d\/viewer?mid=1Z-QYZ8FX4titSMuEpK5Rkb8aah4&amp;ll=51.447033301439745%2C-2.6146388205383264&amp;z=14\" target=\"_blank\" rel=\"noreferrer noopener\">handy cycling map for guidance.<\/a>&nbsp;If you need help getting around Bower Ashton you can <a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/city-campus\/bower-ashton-campus-map\">use this map<\/a> or <a href=\"https:\/\/clients.mapsindoors.com\/uwe\/56e2bce7bc1f570e68886097\/details\/4ac72e03886b4c08b20cbd0a\">our interactive map.<\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I park at Bower Ashton?&nbsp;&nbsp;<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">There\u2019s very limited parking at Bower. If you\u2019re going to park here, you need a permit. If the car park is full, you can try Ashton Court just up the hill (although that\u2019s not free). There&#8217;s no UWE Bristol car parking at Arnolfini or Spike Island \u2013 you&#8217;ll need to use public car parks.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>If I have a question about something where can I go?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">You can find an answer or <a href=\"https:\/\/eur01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.mystudentlife.uwe.ac.uk%2Fs%2Fcontactsupport&amp;data=05%7C02%7CDanielle4.Richards%40uwe.ac.uk%7C6c3fda9d8f9f40cf410308df090fcbc0%7C07ef1208413c4b5e9cdd64ef305754f0%7C0%7C0%7C639239635573602114%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Xygcxd18jhAo5YlBkFhV8bkSrE4rZR4hgheiibCZa34%3D&amp;reserved=0\">submit an enquiry on My Student Life<\/a>. Staff at our InfoPoint will also be happy to help you. The Bower Ashton one is B Block, opposite the Art Shop. There\u2019s also one on the fourth floor of the Arnolfini.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How can I print?&nbsp;<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">You can print ordinary things like A4 black and white via Pharos. You\u2019ll be given \u00a315 on your account at the start of the year.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to print something more specialist, visit the Digital Print Bureau in 0C008.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Where can I use specialist software?&nbsp;<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">There are loads of opportunities for you to access specialist software, depending on what you need it for. This includes the library, and specialist computer suites in D Block, G Block and B block at Bower Ashton, as well as software at the Arnolfini and Spike Island.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Where can I buy art supplies?&nbsp;<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Go wild in the Art Shop! You get an \u00a380 materials allowance each year and you can use it at the Art Shop or the Digital Design Studio.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019ve lost something \u2013 where might it be?&nbsp;<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Everything makes its way to the Security office in F Block, check here first! Or email uwecard@uwe.ac.uk to find out if something is there.&nbsp;<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Life at Glenside \ud83c\udfe5<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m so confused by the room numbers \u2013 how do I find the right room?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">If it says on your timetable you&#8217;re going to room<strong> 1F06, <\/strong>then you&#8217;re looking for <strong>1<\/strong> &#8211; Level 1; <strong>F<\/strong> &#8211; F Block (all blocks have a block letter outside the entrance); <strong>06<\/strong> &#8211; room number. If you have any problems finding your way around, <a href=\"https:\/\/www.uwe.ac.uk\/life\/campus-and-facilities\/glenside-campus\/glenside-campus-map\">use this map<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I order my placement name badge?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\"><strong>New student:<\/strong> If you\u2019ve completed your online registration, a placement name badge will be ordered for you and it\u2019ll be issued at one of your teaching sessions before you start your simulation skills sessions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Returning student:<\/strong> If you need a replacement placement name badge, <a href=\"mailto:infopoint@uwe.ac.uk\">email the team<\/a> and they\u2019ll order one for you and email you when your badge is ready to collect.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I order my placement uniform?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">If you\u2019ve completed your online registration in MYUWE, you\u2019ll be emailed details of how to order your placement uniform during induction week. If you\u2019ve registered and haven\u2019t received the email, contact the Information Point.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Are there showers and changing rooms at Glenside?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Yes! These can be found in 1E06 and 1E09. You can ask Glenside Reception staff for a code to access the rooms \u2013 you\u2019ll need to show your student ID card.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Are there student lockers at Glenside?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Lockers for short term use are available in the changing rooms in 1E06 and 1E09. To hire a locker for long term use, please email <a href=\"mailto:travel.plan@uwe.ac.uk\" target=\"_blank\" rel=\"noreferrer noopener\">travel.plan@uwe.ac.uk<\/a> to request one.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019ve just started my course at Glenside \u2013 I applied for the NHS LSF Training Grant, when will I receive my first payment?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">You\u2019ll receive it in November, if:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>you started your course in September&nbsp;<\/li>\n\n\n\n<li>you\u2019ve completed your student online registration.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll confirm your attendance to the NHSBSA in early November to release the funds to you. It can take up to 10 working days for payment to be processed once we\u2019ve confirmed your attendance.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I have a timetabled teaching session in room 0SC014 at Glenside \u2013 where is it?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">0SC014 is located at the back of the Glenside Student Centre (old Student Union) building. It is the big brown wooden building located near car park 10.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I contact the Accommodation Office at Glenside?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Glenside Accommodation Service office is located near the Hub in 1H29. <a href=\"https:\/\/www.uwe.ac.uk\/life\/accommodation\/enquiries\" target=\"_blank\" rel=\"noreferrer noopener\">Reach them here.<\/a>&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How can I contact Occupational Health Service at Glenside?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">OH staff are only on-site when attending booked appointments.&nbsp;<a href=\"mailto:ppoallocations@uwe.ac.uk\">Get in touch with the Placement team<\/a> if you think you need an appointment.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>If I have a question about something, where can I go<\/strong>?<\/summary>\n<p class=\"wp-block-paragraph\">You can find an answer or <a href=\"https:\/\/eur01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.mystudentlife.uwe.ac.uk%2Fs%2Fcontactsupport&amp;data=05%7C02%7CDanielle4.Richards%40uwe.ac.uk%7C6c3fda9d8f9f40cf410308df090fcbc0%7C07ef1208413c4b5e9cdd64ef305754f0%7C0%7C0%7C639239635573602114%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Xygcxd18jhAo5YlBkFhV8bkSrE4rZR4hgheiibCZa34%3D&amp;reserved=0\">submit an enquiry on My Student Life<\/a>. Staff at our InfoPoint will also be happy to help you. You can find it in Glenside Library in D Block.&nbsp;<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your Course \ud83c\udf93<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I already feel like my course isn\u2019t right for me? Can I switch?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Please don\u2019t rush into a decision, it sometimes takes a while to settle in to university life. First, chat to your programme leader or your academic personal tutor and explain to them what you\u2019re struggling with. They can offer support and guidance. If you&#8217;d like more in-depth advice about your options, you can <a href=\"https:\/\/www.uwe.ac.uk\/study\/study-support\/student-support-advisers\">get in touch with a Student Support Adviser<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, why not <a href=\"mailto:experiencecoach@uwe.ac.uk\">book an appointment<\/a> with one of our <a href=\"https:\/\/www.uwe.ac.uk\/study\/study-support\/student-experience-coaches\">Student Experience Coaches<\/a>?<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I become a student rep?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thestudentsunion.co.uk\/support\/studentreps\/imastudent\/howtobecomearep\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Students\u2019 Union runs a student rep system<\/a>, and ideally look for one student rep for every 25 students on your year of study on your course. They are usually chosen at the start of the academic year, so speak to your programme leader about this if you haven\u2019t already received information about it.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m struggling with my course? I feel like I\u2019m behind with the work and need some support.<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">If you\u2019re struggling with any aspect of your course, contact your <a href=\"https:\/\/www.uwe.ac.uk\/study\/study-support\/academic-personal-tutor-programme\" target=\"_blank\" rel=\"noreferrer noopener\">Academic Personal Tutor.<\/a> You could also consider <a href=\"https:\/\/www.uwe.ac.uk\/study\/study-support\/student-experience-coaches\" target=\"_blank\" rel=\"noreferrer noopener\">booking an appointment with one of our Student Experience Coaches<\/a> to get one-to-one support. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UWE also offers <a href=\"https:\/\/www.uwe.ac.uk\/study\/study-support\" target=\"_blank\" rel=\"noreferrer noopener\">study support workshops and online help<\/a> for a range of issues, including essay and report writing, referencing, and time management.&nbsp;<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Money and Finance \ud83d\udcb0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use the resources of the <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\/student-money-service\" target=\"_blank\" rel=\"noreferrer noopener\">UWE Bristol Student Money Service<\/a>. They have plenty of online information as well as an enquiry form to support and advise you.&nbsp; There are additional resources <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\" target=\"_blank\" rel=\"noreferrer noopener\">on Money and Finance<\/a>, including an enquiry form for tuition fee issues.&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>My student loan is delayed. What can I do?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Students can <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\/funds-during-study\/short-term-loan-scheme\" target=\"_blank\" rel=\"noreferrer noopener\">apply for a short-term loan<\/a> and repay after 30 days with no interest added.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>My rent is really high and I can\u2019t afford it\/I\u2019m struggling with money. What can I do?&nbsp;<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Firstly we advise students to apply for all the funding they are eligible for from Student&nbsp;Finance and then <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\/funds-during-study\/uwe-bristol-student-support-fund\" target=\"_blank\" rel=\"noreferrer noopener\">apply for the Student Support Fund.<\/a> Many students also choose to take on part-time work alongside their studies, and sign up to <a href=\"https:\/\/www.blackbullion.com\/\">Blackbullion<\/a> for free money education.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I find a job?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/thestudentsunion.co.uk\/jobs\">The Students\u2019 Union JobShop<\/a> advertise part time jobs both on and off campus.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m an international student &#8211; is there any support for living\/course costs?<\/strong>&nbsp;&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Yes, the <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\/funds-during-study\/international-student-support-fund\" target=\"_blank\" rel=\"noreferrer noopener\">International Student Support Fund<\/a>. You can also <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\/funds-during-study\/placement-costs-loan\" target=\"_blank\" rel=\"noreferrer noopener\">apply for the placement loan<\/a> if you incur placement costs.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I&#8217;m an international student &#8211; how do I open a UK bank account?<\/strong>\u00a0<\/summary>\n<p class=\"wp-block-paragraph\">You can find guidance on opening a UK bank account as an international student here: <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\/banking-for-international-students\">Banking for international students &#8211; Money and finance | UWE Bristol<\/a>.<\/p>\n<\/details>\n\n\n\n<h3 class=\"wp-block-heading\">Accommodation and Housing \ud83c\udfe0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Information regarding accommodation, including who to contact about UWE Accommodation issues, <a href=\"https:\/\/www.uwe.ac.uk\/life\/accommodation\/current-students\" target=\"_blank\" rel=\"noreferrer noopener\">can be found on our website.<\/a> <a href=\"https:\/\/www.thestudentsunion.co.uk\/support\/advicecentre\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Students\u2019 Union Advice Centre<\/a> can also provide support regarding housing and accommodation issues.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m struggling financially and can\u2019t afford to pay my rent. What should I do?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">Firstly we advise students to apply for all the funding they are eligible for from Student&nbsp;Finance and then <a href=\"https:\/\/www.uwe.ac.uk\/life\/money-and-finance\/funds-during-study\/uwe-bristol-student-support-fund\" target=\"_blank\" rel=\"noreferrer noopener\">apply for the Student Support Fund.<\/a> Also, they could look for part-time work alongside their studies, and take a look at the <a href=\"https:\/\/www.moneysavingexpert.com\/students\/\">MoneySavingExpert&#8217;s Student Guides<\/a> or sign up to <a href=\"https:\/\/www.blackbullion.com\/\">Blackbullion<\/a> for free money education.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I haven\u2019t managed to find anywhere to live. Who can help me?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Don\u2019t panic \u2013 there&#8217;s lots of help out there to make sure you find somewhere to live. The Students\u2019 Union can support you, so <a href=\"https:\/\/www.thestudentsunion.co.uk\/support\/advicecentre\/accommodation\/lookingforaccommodation\/\" target=\"_blank\" rel=\"noreferrer noopener\">check out their advice pages.<\/a>&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m struggling with my housemates and I really want to move.<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">In the first instance it\u2019s probably best to see if you can resolve any difference you might have. Learning to live with other people can be tricky, and <a href=\"https:\/\/www.thestudentsunion.co.uk\/support\/advicecentre\/accommodation\/housematesandneighbours\/\" target=\"_blank\" rel=\"noreferrer noopener\">the SU has some great tips and advice<\/a> that might help. If you really feel you need to move then <a href=\"https:\/\/www.thestudentsunion.co.uk\/support\/advicecentre\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact the SU Advice Centre for support.<\/a>&nbsp;<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Wellbeing and Support \u2763\ufe0f<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m an International student and I\u2019m struggling to get settled in Bristol.<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">There are <a href=\"https:\/\/www.uwe.ac.uk\/courses\/international-study\/international-student-support\" target=\"_blank\" rel=\"noreferrer noopener\">a range of targeted support services<\/a> who can help you make the most of your time here in Bristol, as well as <a href=\"https:\/\/www.uwe.ac.uk\/events\/international-student-events\" target=\"_blank\" rel=\"noreferrer noopener\">specific events for International students<\/a>. You can also <a href=\"mailto:globalstudents@uwe.ac.uk\" target=\"_blank\" rel=\"noreferrer noopener\">contact our Global Student Support Team.<\/a>&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I need some help for my mental health. Where can I get the support I need?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">If you\u2019re struggling with your mental health and wellbeing then please don\u2019t hesitate in reaching out for support. Download <a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/get-wellbeing-support\/wellbeing-self-help#section-2\" target=\"_blank\" rel=\"noreferrer noopener\">the Wisdom app<\/a>, which offers live chat and video calls with counsellors. Also check out our <a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/get-wellbeing-support\/wellbeing-service\" target=\"_blank\" rel=\"noreferrer noopener\">Wellbeing Service webpage<\/a> which includes a range of <a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/get-wellbeing-support\/wellbeing-self-help#section-3\" target=\"_blank\" rel=\"noreferrer noopener\">self-help resources and guidance.<\/a>&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m concerned about my drug or alcohol use at the moment, and really feel like I could do with some help.<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">UWE Bristol does not condone or condemn the use of drugs including alcohol; we are focused on providing students with the knowledge to be safe and feel supported. We operate a policy of harm reduction that prioritises the welfare and wellbeing of our students and wider community. We have a free <a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/stay-fit-and-healthy\/alcohol-and-drugs\" target=\"_blank\" rel=\"noreferrer noopener\">Drugs and Alcohol Service<\/a> if you would like support from a professional.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I\u2019m looking for support following sexual assault?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">We have an <a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/staying-safe-on-and-off-campus\/anti-sexual-violence-service\" target=\"_blank\" rel=\"noreferrer noopener\">Anti-Sexual Violence Service<\/a> here at UWE Bristol which provides a non-judgemental, inclusive and confidential safe space for you to seek support if you have experienced sexual trauma of any kind, even if you don\u2019t want to report something.<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Disability Support \ud83e\udef1\ud83c\udffc\u200d\ud83e\udef2\ud83c\udffe<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I have a disability and feel nervous about how this will be managed during my time at university.<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Please don\u2019t be nervous, there is a whole range of support available to you. If you haven\u2019t already done so, make sure you have disclosed your disability to the <a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/get-disability-support\/contact-us\" target=\"_blank\" rel=\"noreferrer noopener\">Disability Service<\/a>. <a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/get-disability-support\/disability-support-guide\" target=\"_blank\" rel=\"noreferrer noopener\">This Disability Support Guide<\/a> covers everything you need to know.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I am neurodivergent, and would like to know what support is available to me.<\/strong><\/summary>\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.uwe.ac.uk\/life\/health-and-wellbeing\/get-disability-support\/neurodiversity-study-support\">Our Neurodiversity Study Skills (NDSS) Team<\/a> offer a range of services including groups, workshops, drop-ins and one-to-one support, along with neurodiversity screening.<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Library and Careers \ud83d\udcda<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I want to start thinking about my future career, as well as looking for part-time work or internships while I study. Who can help with this?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">There are so many opportunities available here for you at UWE Bristol:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find part-time and term-time roles that work around your studies by <a href=\"https:\/\/thestudentsunion.co.uk\/jobs\" target=\"_blank\" rel=\"noreferrer noopener\">visiting the JobShop.<\/a>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/infohub.uwe.ac.uk\/students\/login?ReturnUrl=%2f\" target=\"_blank\" rel=\"noreferrer noopener\">InfoHub\u202f<\/a> is your first stop for careers advice, job listings, and help finding internships.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I want to start thinking about my career in the creative industries \u2013 how can I do this?<\/strong>&nbsp;<\/summary>\n<p class=\"wp-block-paragraph\">Learn how to talk about your creative skills and experience in a way employers understand. We offer regular sessions to explore freelancing, running your own business, building your CV, covering letters, and confidence. <a href=\"https:\/\/padlet.com\/tim_summers\/uwe-careers-enterprise-at-city-campus-9t5bji0nql46nc7e%22%20\/t%20%22_new\" target=\"_blank\" rel=\"noreferrer noopener\">UWE Careers &amp; Enterprise Padlet<\/a>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use our <a href=\"https:\/\/showcase.uwe.ac.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Showcase website<\/a> to develop your online presence and portfolio.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Get freelancing experience and opportunities through our <a href=\"https:\/\/newwave.uwe.ac.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">NewWave creative agency.<\/a> <a href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=CBLvBzxBXkuc3WTvMFdU8JCw0P8iBe5NmLHzWQ7DFM1UMVgzWlNaVVE1UDlVNFRLU0pVTE5VQUY0WSQlQCN0PWcu&amp;route=shorturl\" target=\"_blank\" rel=\"noreferrer noopener\">Fill out this form<\/a> to register your interest.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/bristolcreativeindustries.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Join groups like\u202fBristol Creative Industries<\/a>\u202ffor job alerts, networking, and events.&nbsp;<\/p>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The start of the academic year can be a busy time as you get settled into student life at UWE Bristol. This handy guide features some of the most commonly-asked questions to support new and returning students. And remember, if you still need an answer to your question, submit an enquiry on My Student Life. &hellip; <a href=\"https:\/\/blogs.uwe.ac.uk\/student\/2026\/06\/14\/start-of-year-guide\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Start of the Year Guide&#8221;<\/span><\/a><\/p>\n","protected":false},"author":52,"featured_media":2686,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":3,"footnotes":""},"categories":[80,111,325,31,3,193,11,431,53],"tags":[6,129,242,430],"class_list":["post-3940","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-campus","category-careers-and-enterprise","category-disability-support","category-glenside","category-start-of-year","category-student-life","category-welcome","category-welcome-2026","category-wellbeing","tag-student-advice","tag-student-experience","tag-support-services","tag-welcome-2026"],"_links":{"self":[{"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/posts\/3940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/comments?post=3940"}],"version-history":[{"count":68,"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/posts\/3940\/revisions"}],"predecessor-version":[{"id":4804,"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/posts\/3940\/revisions\/4804"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/media\/2686"}],"wp:attachment":[{"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/media?parent=3940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/categories?post=3940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.uwe.ac.uk\/student\/wp-json\/wp\/v2\/tags?post=3940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}